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Alainea Butler
Alainea Butler at Downey Hyundai

Alainea Butler

BDC Service

Downey Hyundai

7550 Firestone Blvd
Downey, CA 90241

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4.4
82 Reviews
4.4

82 Reviews

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82 Reviews of Alainea Butler

July 14, 2026

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Employee Rating

Oil change went well, however I was sold a car with squeaky brakes service says it’s due to after market brakes installed. I spoke service manager told me he would call me back! But unfortunately he ne More

by MMACIAS1937
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ray Malhotra, George Nino, Edgar Cruz, Chris Estrada, Angel Duran, Nancy Gonzalez

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Jul 14, 2026

Downey Hyundai responded

Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration. This is not the level of service we strive to provide. We'd appreciate the opportunity to address your concerns regarding the brakes and your warranty. Please feel free to contact us at 562-231-0100 so we can work toward a resolution.

July 11, 2026

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Employee Rating

Thank you for your profesional job I’m so happy when’d I see my car so clean and ready the go I’m really really comeback to you guys thank you so much for your bigger job 🙏 More

by GEOVANYVILLATORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Chris Estrada, Angel Duran, Nancy Gonzalez

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Jul 11, 2026

Downey Hyundai responded

Thank you so much for your kind words! We're glad you were happy with your clean, ready-to-go car. We truly appreciate your support and look forward to seeing you again. If you ever need anything, feel free to contact us at (562) 231-0100. Thank you for choosing Downey Hyundai!

July 02, 2026

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Employee Rating

They were vary professional and respectful. They were nice and helpful I was satisfied with the product I received. More

by hectorcamargo1534
Recommend Dealer
Yes

Other Employees Tagged: Alainea Butler

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Jul 02, 2026

Downey Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

June 26, 2026

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Employee Rating

Good work on time everyone thank you for your service and your dedication we are happy More

by JULYLAX63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Chris Estrada, Angel Duran, Nancy Gonzalez

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Jun 26, 2026

Downey Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

June 23, 2026

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Employee Rating

Service was excellent, made appointment for 1pm, my service manager sent me an automated text “look forward to seeing you” while he was on vacation? I showed up at 12:55pm, a service writer eventually More

by Davidderamo50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Chris Estrada, Angel Duran, Nancy Gonzalez

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Jun 23, 2026

Downey Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

June 19, 2026

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Employee Rating

experience was quick and easy. Had set up an appointment via text and quickly was assisted. More

by JOSUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Chris Estrada, Angel Duran, Nancy Gonzalez

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Jun 19, 2026

Downey Hyundai responded

Thank you for your feedback! We're glad your visit was quick and easy and that our team was able to assist you promptly. We appreciate your business. Feel free to contact us at 562-231-0100 if you need anything. Thank you for choosing Downey Hyundai!

June 17, 2026

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Employee Rating

It was a pleasure to meet the staff and service was great. Thank you for all you did for me More

by VREZH.AYVAZYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ravi Malhotra, Ray Malhotra, George Nino, Edgar Cruz, Chris Estrada, Angel Duran, Nancy Gonzalez, Brenda Brambila

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Jun 17, 2026

Downey Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

June 11, 2026

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Employee Rating

The dealer sold me a car that was having issues the next day. I wasted a week going back and forth with the dealer when i couldve taken it to mazda. More

by jenny.tm16
Recommend Dealer
No

Other Employees Tagged: Alainea Butler

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Jun 12, 2026

Downey Hyundai responded

We’re sorry to hear about your experience and understand your frustration. Customer satisfaction is important to us, and we’d appreciate the opportunity to discuss your concerns further. Please feel free to contact us at 562-231-0100.

June 04, 2026

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Employee Rating

It was a Fast friendly service very clean nice new location definitely would recommend it More

by kat_negrete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The person that helped me is not listed it was Monica she was very helpful

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Jun 05, 2026

Downey Hyundai responded

Thank you for your kind words! We're thrilled to hear that you had a fast, friendly experience and enjoyed our clean, new facility. Your recommendation means a lot to our team, and we truly appreciate you taking the time to share your feedback. If there's ever anything we can assist you with in the future, please feel free to contact us at 562-231-0100. Thank you for choosing Downey Hyundai!

May 30, 2026

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Employee Rating

Great Experience with this dealership. Best people and best prices in the LA area. You won't be disappointed ! More

by Korngold Jr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2026

Downey Hyundai responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

May 30, 2026

Downey Hyundai responded

Thank you for the wonderful review! We're thrilled to hear you had a great experience and found our team and pricing to be among the best in the LA area. We truly appreciate your recommendation and look forward to serving you again in the future. If you ever need anything, please feel free to contact us at 562-231-0100.

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