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Alainea Butler
Alainea Butler at Downey Hyundai

Alainea Butler | Page 2

BDC Service

Downey Hyundai

7550 Firestone Blvd
Downey, CA 90241

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4.4
71 Reviews
4.4

71 Reviews

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71 Reviews of Alainea Butler

February 13, 2026

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Employee Rating

They have great service and very professional with lots of knowledge about the services often They’re at the dealership More

by JEANETTESTARKS169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Chris Estrada, Angel Duran, Nancy Gonzalez

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Feb 15, 2026

Downey Hyundai responded

Thanks for sharing about your experience with Downey Hyundai. We appreciate your business and hope to see you again soon! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino if you would like to further discuss your experience.

February 09, 2026

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Employee Rating

The place was good people were friendly the waiting room was good they had some snacks water and some coffee the atmosphere was pretty good just one thing the chairs if they had more comfortable ones I woul More

by diegomiguel21321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Chris Estrada, Angel Duran, Nancy Gonzalez , Marisol Victor

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Feb 09, 2026

Downey Hyundai responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

January 29, 2026

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Employee Rating

Great service, reasonable pricing, awesome staff and team in service department. Had a minor service done for 289.99 and last service was an engine flush, transmission flush, oil change and tire rotation for More

by Jayalf491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Chris Estrada, Angel Duran, Nancy Gonzalez , Marisol Victor

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Jan 29, 2026

Downey Hyundai responded

Thank you so much for the great review! We’re happy to hear you had a positive experience and felt the pricing was fair. It’s awesome to know your vehicle is running like brand new after the service—that’s exactly what our team strives for. We truly appreciate your trust in our service department and look forward to helping you again in the future!

January 28, 2026

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Employee Rating

Fast service when we drop up before the appoinment and welcomed... Good attidue. Actually left before the promised ready time More

by suekim825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2026

Downey Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

January 23, 2026

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Employee Rating

Everyone is so friendly and energetic. I don't mind waiting there for few hours because I do enjoy staying there with music, positive vibes, coffee and people with smiles. More

by joo11442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Chris Estrada, Angel Duran, Nancy Gonzalez , Marisol Victor

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Jan 23, 2026

Downey Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Downey Hyundai. We look forward to having you as one of our valued customers for many more years to come! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

January 21, 2026

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Employee Rating

The service staff are quite good and friendly, and very quick. I lake the Deal More

by javymtz59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Chris Estrada, Angel Duran, Nancy Gonzalez , Marisol Victor

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Jan 21, 2026

Downey Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

January 06, 2026

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Employee Rating

The Hyundai team was very helpful and informative, very friendly and made sure i was comfortable with my visit More

by mightysnorlax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Chris Estrada, Angel Duran, Nancy Gonzalez , Marisol Victor

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Jan 07, 2026

Downey Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

January 06, 2026

Dealership Rating
Employee Rating

They help me and my family find our new family suv. They were exceptionally good at answering all of our questions. This has been by far the best experience I've ever received from a dealership made me More

by adelamercado23
Recommend Dealer
Yes

Other Employees Tagged: Alainea Butler

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Jan 07, 2026

Downey Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Downey Hyundai! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

January 04, 2026

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Employee Rating

I get my car serviced here because the do a good job on it !! Always with courtesy and recommendations for anything my car may need !! More

by SPIKEYANDMARLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Chris Estrada, Angel Duran, Nancy Gonzalez , Marisol Victor

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Jan 04, 2026

Downey Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Downey Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

January 02, 2026

Dealership Rating
Employee Rating

The personnel at Downey Hyundai are very responsive. Norma and Kenny are great and very customer service oriented. We have had a good experience so far. More

by sherrieryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ravi Malhotra , Norma, Kenny

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Jan 04, 2026

Downey Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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