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Douglas INFINITI

Summit, NJ

4.7
759 Reviews
For more than 50 years, the Douglas Auto Group has served more than 150,000 customers in sales and service. That means if you’re in the market for INFINITI cars for sale in Summit, New Jersey, Douglas INFINITI has the track record you can count on. Craving the speed of the INFINITI Q60? Intrigued by the spacious seating of the INFINITI QX60 or the roaring horsepower of the INFINITI Q50? Douglas INFINITI is a new and used car dealership that’s proud to carry a vast inventory of new and certified pre-owned INFINITI sedans and SUVs that meet your criteria. The dedicated staff in our on-site finance center works with several different area lenders to find a competitive loan or lease rate that fits your budget and credit history. After you drive away in your new vehicle, our INFINITI Service Center will be waiting to perform scheduled service and advanced repairs so that you can get back to driving your new INFINITI. At Douglas INFINITI, we’re also committed to three core values: Integrity: We’re human and will occasionally make mistakes, but we’ll never allow you to be hurt because of it Respect: We aim to do what is right at all times. This is a promise we make to our employees and you. Trust: We are dedicated to earning your business right now and in the future.
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430 Morris Ave

Summit, NJ

07901

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Showing 759 reviews

October 01, 2026

Michael Carbone was amazing. His customer service skills are A+. He was professional and communicated with me clearly throughout the entire service process . More

by JENNIFERNOEL84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2026

I’ve had a wonderful experience with the service team at Douglas INFINITI. Michael makes the entire process seamless and easy, and he is always professional, helpful, and responsive. It’s clear that they ge More

by ERICAPZUCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Troise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Sally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Marie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silviene Grzybowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2026

The process was flawless. The service was excellent and easy. The vehcile was preapred for my first trip home. More

by shppirate12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest Livesay
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2026

Process was fast and Armand was great throughout the process. It was a Seamless transaction! More

by LAUREN07973
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Armand Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2026

Service center is great Silviene and Michael make me feel as a value costumer, always finding solicito a with clear communication More

by DRRICARDOSALAZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Marie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silviene Grzybowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2026

Everyone was very professional and helpful, from Mark to Felix to Ernie This was a positive experience More

by neher.debbie
Recommend Dealer
Yes
Employees Worked With
Felix
September 14, 2026

The customer service was great and they treated me well. Martin is very knowledgeable and very helpful. More

by y.delossantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Sally
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2026

Labor diagnostic charges could be steep on your pocket. I was charged more than 450 dollars for labor of a bill less than 600 dollars. More than half of labor charges was to let me know that car different More

by ANJNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Sally
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Marie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2026

Not a happy camper this time. Dealership diagnostic can be steep on your pocket. I was charged 450 dollars just for labor. More than half of this amount was to tell me that differ More

by ANJNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin Sally
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Marie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2026

Michael is always friendly, professional, very knowledgeable and accommodating!!! I have been coming to Douglas Infiniti since Salerno sold Infiniti Denville. Douglas is so much better!! More

by JACQUELINES7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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