Douglas INFINITI
Summit, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday Closed - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Michael Carbone was amazing. His customer service skills are A+. He was professional and communicated with me clearly throughout the entire service process . His customer service skills are A+. He was professional and communicated with me clearly throughout the entire service process . More
I’ve had a wonderful experience with the service team at Douglas INFINITI. Michael makes the entire process seamless and easy, and he is always professional, helpful, and responsive. It’s clear that they ge Douglas INFINITI. Michael makes the entire process seamless and easy, and he is always professional, helpful, and responsive. It’s clear that they genuinely care about providing a great customer experience. I would highly recommend Michael and the team at Douglas INFINITI for all of your service needs! More
The process was flawless. The service was excellent and easy. The vehcile was preapred for my first trip home. The service was excellent and easy. The vehcile was preapred for my first trip home. More
Process was fast and Armand was great throughout the process. It was a Seamless transaction! process. It was a Seamless transaction! More
Service center is great Silviene and Michael make me feel as a value costumer, always finding solicito a with clear communication as a value costumer, always finding solicito a with clear communication More
The customer service was great and they treated me well. Martin is very knowledgeable and very helpful. Martin is very knowledgeable and very helpful. More
Labor diagnostic charges could be steep on your pocket. I was charged more than 450 dollars for labor of a bill less than 600 dollars. More than half of labor charges was to let me know that car different I was charged more than 450 dollars for labor of a bill less than 600 dollars. More than half of labor charges was to let me know that car differential need to be replaced. More
Not a happy camper this time. Dealership diagnostic can be steep on your pocket. I was charged 450 dollars just for labor. More than half of this amount was to tell me that differ Dealership diagnostic can be steep on your pocket. I was charged 450 dollars just for labor. More than half of this amount was to tell me that differential needs to be changed. I did not expect this charge after years of loyalty towards this dealership. More
Michael is always friendly, professional, very knowledgeable and accommodating!!! I have been coming to Douglas Infiniti since Salerno sold Infiniti Denville. Douglas is so much better!! knowledgeable and accommodating!!! I have been coming to Douglas Infiniti since Salerno sold Infiniti Denville. Douglas is so much better!! More

