Michael Carbone

Very attentive service staff. Love my Q50.Douglas Infiniti has kept my Q50 in tip top condition. Love my Q50.Douglas Infiniti has kept my Q50 in tip top condition. More

by georgeg1936 Verified Customer Verified Customer

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Didn’t give me the discount on new Bridgestone tires. All other retailers have the offer posted. They didn’t give it even tho I asked. I asked why it wasn’t applied. He said they work on commissions! T All other retailers have the offer posted. They didn’t give it even tho I asked. I asked why it wasn’t applied. He said they work on commissions! Terrible! I had to stay on it and wanted a complete exogenous my bill. He never called me back! More

by SLENTQX50 Verified Customer Verified Customer

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Very friendly. Communicated well and made sure everything was taken care of. Excellent customer service Communicated well and made sure everything was taken care of. Excellent customer service More

by ANDREWWSCHILL Verified Customer Verified Customer

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Service was prompt and the service rep Mike went out of his way to help me minimize costs but accomplish the repair. his way to help me minimize costs but accomplish the repair. More

by MICHAELG0306 Verified Customer Verified Customer

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This is my third vehicle with Douglas. The service people have always been exceptional. Michael and Ann Marie are fabulous! The service people have always been exceptional. Michael and Ann Marie are fabulous! More

by LBEE119 Verified Customer Verified Customer

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I always receive excellent service at Douglas Infiniti! Everyone is always very courteous and very attentive! Thank you! Everyone is always very courteous and very attentive! Thank you! More

by FISHGOLF8 Verified Customer Verified Customer

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They quickly and professionally corrected an issue with my car. Great customer service! Thank you! my car. Great customer service! Thank you! More

by JDFALK2025 Verified Customer Verified Customer

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Michael Carbone is a pleasure to deal with, every time I come for a scheduled service, I know I'll be in good hands with Michael. Yury Shteyn come for a scheduled service, I know I'll be in good hands with Michael. Yury Shteyn More

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chael made everything so easy from letting me aware of what is happen with my car to make it easy to give me a loaner until my car is done. Thank you Michael for everything. what is happen with my car to make it easy to give me a loaner until my car is done. Thank you Michael for everything. More

by MNSOY1287 Verified Customer Verified Customer

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I had an issue with my car and I called service and Michael answered and he was extremely helpful and patient and was able to get me in that day to figure out what was going on. He was very knowledgeab Michael answered and he was extremely helpful and patient and was able to get me in that day to figure out what was going on. He was very knowledgeable about my warranty and made me feel very comfortable. He was able to get my car repaired within the same day which was incredibly helpful. I think he's great! More

by Ursamajoor Verified Customer Verified Customer

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