Martin Sally
Martin Sally at Douglas INFINITI

Martin Sally

Certified Service Consultant

Douglas INFINITI

430 Morris Ave
Summit, NJ 07901

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4.8
17 Reviews
4.8

17 Reviews

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17 Reviews of Martin Sally

October 15, 2026

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Employee Rating

I highly recommend service from Douglas Infiniti. As soon as I arrived, I was greeted and my service needs were promptly taken care of. They have a comfortable waiting area where you can take care More

by briscinti
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Riscinti

Oct 17, 2026

Douglas INFINITI responded

Thank you for your fantastic review! Our team is dedicated to providing prompt and comfortable service, and it's wonderful to know you felt valued. We look forward to serving you again!

September 24, 2026

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I’ve had a wonderful experience with the service team at Douglas INFINITI. Michael makes the entire process seamless and easy, and he is always professional, helpful, and responsive. It’s clear that they ge More

by ERICAPZUCKER
Service Price Transparency
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Recommend Dealer
Yes
Oct 18, 2026

Douglas INFINITI responded

Thank you for your fantastic review! We're thrilled to hear about your wonderful experience with Michael and our service team. Your recommendation means a lot to us, and we look forward to continuing to provide you with exceptional service. We appreciate your support!

September 14, 2026

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The customer service was great and they treated me well. Martin is very knowledgeable and very helpful. More

by y.delossantos
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Recommend Dealer
Yes
Oct 20, 2026

Douglas INFINITI responded

Thank you for your kind words! We are thrilled to hear that you had a positive experience with our customer service team. Martin takes great pride in providing knowledgeable and helpful service. We appreciate your feedback and look forward to serving you again in the future!

September 13, 2026

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Labor diagnostic charges could be steep on your pocket. I was charged more than 450 dollars for labor of a bill less than 600 dollars. More than half of labor charges was to let me know that car different More

by ANJNIK
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ana Marie Rodriguez

Oct 20, 2026

Douglas INFINITI responded

"Thank you for your feedback. We strive to provide fair and transparent pricing for all of our services. We will review our pricing and make adjustments if needed to provide better value for our customers."

September 13, 2026

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Not a happy camper this time. Dealership diagnostic can be steep on your pocket. I was charged 450 dollars just for labor. More than half of this amount was to tell me that differ More

by ANJNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ana Marie Rodriguez

Oct 18, 2026

Douglas INFINITI responded

We apologize for any inconvenience this may have caused. We always strive to provide transparent pricing and will review our diagnostic process to improve our services.

September 06, 2026

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DOUGLAS Infinity dealer was excellent in customer service. Very happy with the service! Definitely would recommend it! More

by GHUME64
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Recommend Dealer
Yes
Oct 17, 2026

Douglas INFINITI responded

Thank you so much for your positive feedback! We are thrilled that you had an excellent experience with our team, and we truly appreciate your recommendation. We look forward to servicing you again in the future!

September 02, 2026

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Always a pleasure dealing with the staff at Douglas INFINITI. Perfect and seamless service experience! More

by SFALVOMSRDN
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Recommend Dealer
Yes
Oct 17, 2026

Douglas INFINITI responded

Thank you for your kind words! We are thrilled to hear that you always have a seamless and perfect service experience with our team at Douglas INFINITI. We appreciate your continued support and look forward to serving you again in the future!

August 29, 2026

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Martin was extremely helpful getting my car in for tire service I live in area & got ride back n forth More

by CEED985131
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Recommend Dealer
Yes
Oct 17, 2026

Douglas INFINITI responded

Ceed985131, we're so glad that we were able to go above and beyond your expectations!

August 26, 2026

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We like the Service MODEL the manager and the owner was very very special and XO was tremendous Services beautiful More

by BELAIRBARUCH
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Recommend Dealer
Yes
Oct 20, 2026

Douglas INFINITI responded

Thank you for your kind words! Our team takes great pride in providing top-notch service and we are thrilled to hear that you had a wonderful experience with our manager and owner. Your satisfaction is our top priority and we look forward to serving you again in the future.

August 26, 2026

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Martin was great. Informative and the service was quick. Great facility and will return for next services. More

by IRILEY22
Service Price Transparency
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Recommend Dealer
Yes
Oct 20, 2026

Douglas INFINITI responded

Thank you for your positive review, we are thrilled to hear that you had a great experience with us! We take pride in our informative and speedy service, and we look forward to seeing you again for your future needs.

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