Martin Sally
Martin Sally at Douglas INFINITI

Martin Sally | Page 2

Certified Service Consultant

Douglas INFINITI

430 Morris Ave
Summit, NJ 07901

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4.8
17 Reviews
4.8

17 Reviews

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17 Reviews of Martin Sally

August 23, 2026

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Employee Rating

Service team performed an oil change and discovered oil in my Turbo charged engine, it was covered under my drive train warranty. All went well and got a loaner car until service was completed. . Vehicle r More

by fjkloso
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2026

Douglas INFINITI responded

Thank you for sharing your positive experience with our service team! We're glad we were able to quickly resolve the issue with your engine and provide you with a loaner car while the work was completed. We appreciate your business.

August 22, 2026

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Employee Rating

Very attentive service staff. Love my Q50.Douglas Infiniti has kept my Q50 in tip top condition. More

by georgeg1936
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 20, 2026

Douglas INFINITI responded

Thank you so much for your kind words! Our service staff takes pride in providing attentive and top-notch service, and we're thrilled to hear you love your Q50! We're always here to keep your Q50 in tip-top condition.

August 22, 2026

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Employee Rating

They were very helpful. Provided a loaner without issue for the time my vehicle was in service. They are reliable. More

by AZ
Workmanship
Service Communication
Recommend Dealer
Yes
Oct 20, 2026

Douglas INFINITI responded

"Thank you for your kind words and giving us the opportunity to serve you! We're glad we could provide a loaner and reliable service during your visit. We appreciate your loyalty and look forward to serving you again!"

August 20, 2026

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I brought my wife's Infiniti Q50 in for an oil change. During the multipoint inspection, they discovered an abnormality with the engine turbo, and so they replaced the engine under warranty and now the ca More

by WORTHDAV
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2026

Douglas INFINITI responded

Thank you for trusting us with your Infiniti Q50! We are thrilled to hear that our team was able to discover and fix the issue under warranty. Your satisfaction and safety is our top priority, and we are glad that your car is now driving beautifully. See you next time!

August 19, 2026

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Service was performed in a timely manner and waiting area is very comfortable with refreshments. More

by SIKOR697
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 20, 2026

Douglas INFINITI responded

"Thank you for your kind words! We strive to provide efficient service and a comfortable waiting area to make your experience with us top-notch.

August 17, 2026

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Employee Rating

great customer service and fair prices will go back for service again Service people were great More

by DZAMPINO98
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Recommend Dealer
Yes
Oct 20, 2026

Douglas INFINITI responded

Thank you for your kind words! We strive to provide excellent customer service and fair prices to all of our customers. We're thrilled to hear that our team was able to exceed your expectations. We look forward to serving you again in the future!

August 13, 2026

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Employee Rating

My first time using their service department. I received an appointment that fitted into my morning schedule as well as quick service. The representative was very professional & provided gr More

by E
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Armand Palmisano

Oct 20, 2026

Douglas INFINITI responded

Thank you for choosing our service department for the first time! We are thrilled to hear that we met your scheduling needs and provided quick and professional service. Our team strives to always deliver excellent customer service. Thank you for your feedback!

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