Dolan Toyota

80,000 mile service My Tacoma truck was due for it’s 80,000 mile servicing, I had scheduled a date and time online and arrived approximately 15 minutes early. I was promp My Tacoma truck was due for it’s 80,000 mile servicing, I had scheduled a date and time online and arrived approximately 15 minutes early. I was promptly greeted by service advisor, Jessica, who got the service appointment started. Jessica informed me of the recommended servicing and gave me an approximate time that my truck would be ready. I relaxed comfortably in the the Dolan Toyota waiting area until almost exactly the time Jessica had informed me that my truck would be ready. My truck was brought out looking as good as it did the day I drove it off the Dolan lot in February 2014. I was given an easy to read and understand breakdown of the service’s performed on the truck and the reasonable charges for each (as well as the discount I received for bringing in the coupon I had received from Dolan in the mail). The Dolan people were friendly, professional and prompt. I will continue to have my Tacoma serviced at Dolan Toyota in Reno until it is time to replace it which I will do at Dolan. More

There was a recall on my Highlander. Nick was very professional upon my arrival. I did not see him when I returned to pick up the car, but the service was completed. My car now drives without a stutte professional upon my arrival. I did not see him when I returned to pick up the car, but the service was completed. My car now drives without a stutter when I take off. Thank you! More

Always great! Everyone is always pleasant, courteous, and helpful, and the service is always very efficient. I am very happy to have purchased a new Toyota 3 years Everyone is always pleasant, courteous, and helpful, and the service is always very efficient. I am very happy to have purchased a new Toyota 3 years ago, and continuing to deal with them. More

Brought the truck in for 2 recall warranty services. I drove 50 miles to pick it up when they said it would be done. It was not ready that day or the day after. They did not perform one of the services e drove 50 miles to pick it up when they said it would be done. It was not ready that day or the day after. They did not perform one of the services even after a 2 day delay. No explanation as to why. They did give my a free rental but then tried to charge me for it upon return. GET YOUR S*** TOGETHER! More

Service review I honestly feel that the service I received on my Toyota 4Runner at Dolans Toyota was one of the best service departments I have ever been to. The ser I honestly feel that the service I received on my Toyota 4Runner at Dolans Toyota was one of the best service departments I have ever been to. The service staff was professional and provided great customer service, I believe my service adviser was named Harris. My service was completed quickly and they even washed my vehicle which was awesome. My wife has an Acura and they are the only other service department that equals Toyota service. More

Very amazing staff! The atmosphere is just awesome. Everyone is wearing their masks and abiding by the rules which is nice and makes me feel safe as well Everyone is wearing their masks and abiding by the rules which is nice and makes me feel safe as well More

Dolan’s was easy and friendly. I especially appreciate the delivery specialist. 2 friends of mine did not have this awesome experience at other Toyota dealerships. the delivery specialist. 2 friends of mine did not have this awesome experience at other Toyota dealerships. More

Really love Reno Dolan Toyota dealership.I bought two cars here. Always great selection, no hassle, no pressure. The staff there Is Always nice and very helpful , they make the things done quickly and ea cars here. Always great selection, no hassle, no pressure. The staff there Is Always nice and very helpful , they make the things done quickly and easy. Pleasure to have business with you, guys! Five stars! More

Dolan Toyota has a fine establishment. The people were polite and professional. They provided an Uber for us to take anywhere while we waited for the truck to be serviced polite and professional. They provided an Uber for us to take anywhere while we waited for the truck to be serviced More

I was very happy with my service. My truck was delivered as promised and washed. James was excellent! He kept me informed of status and presented himself in a professional way. as promised and washed. James was excellent! He kept me informed of status and presented himself in a professional way. More