
Dolan Toyota
Reno, NV
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1,170 Reviews of Dolan Toyota
Scheduling via phone was easy. The on line Scheduling program did not work. Service reception was great. The work was timely completed and the car was clean. program did not work. Service reception was great. The work was timely completed and the car was clean. More
Horrible customer service! I have been trying to get my windshield replaced for almost 2 months! Have left 10 messages and have visited the dealership twice always with a promise that someone with the warr windshield replaced for almost 2 months! Have left 10 messages and have visited the dealership twice always with a promise that someone with the warranty dept will call me back the next day. No one has ever called!! I called the # on my warranty card but since I'm closer than 40 miles to the dealership, I need to deal with them! I'm so disappointed to say the least. More
It was my first time buying a car and I was given excellent service. Leo and Jairo were very nice and helpful. They helped me every step of the way and I couldn’t be happier with the service and the excellent service. Leo and Jairo were very nice and helpful. They helped me every step of the way and I couldn’t be happier with the service and the new car! More
I had a great experience at Toyota! Everyone was really nice. No pressure to buy. I got the car I wanted at a fair price. Thank you Josh for your help! Also a big thanks to the finance guy!! nice. No pressure to buy. I got the car I wanted at a fair price. Thank you Josh for your help! Also a big thanks to the finance guy!! More
Always a great experience! This is our 6th Toyota purchase and Beth has always done a great job! Financing was simple and quick. We are pleased with our purchase! purchase and Beth has always done a great job! Financing was simple and quick. We are pleased with our purchase! More
Prompt and professional. They accomplished the requested work completed the inspection and had my vehicle ready when promised. I will recommend them again and again. Thanks work completed the inspection and had my vehicle ready when promised. I will recommend them again and again. Thanks More
This was my first vehicle purchased and I was treated so nicely. Everyone we worked with was so nice and professional and made the experience so fun and easy. Kris and Stan helped me find the truck I was lo nicely. Everyone we worked with was so nice and professional and made the experience so fun and easy. Kris and Stan helped me find the truck I was looking for. Zach in finance treated me with respect and was so nice and personable. Alexia was amazing showing me all the great features my new truck has. I will forever be a Reno Dolan customer and will recommend anyone to this dealership. Thank you again for everything you did. I couldn’t be happier More
I just went back to Dolan to have my car detailed since it didn’t get detailed the night I purchased it. I was there for three hours and my car looked worse than when I dropped it off. Dirt all over the tr it didn’t get detailed the night I purchased it. I was there for three hours and my car looked worse than when I dropped it off. Dirt all over the truck door, crumbs in the center panel, dirty seats, and dirty water spots on the outside of the car. I wish I had just detailed it myself instead of sitting in a lobby for three hours with a 1 year old. While the staff was very friendly the the actual detailing was the worst possible. It also looks like the dashboard and center panel has additional scratches now. I wish I could post the photos I took. More
Jamal and Zac went above and beyond to get me the best deal possible and were extremely nice and helpful. Thoroughly enjoyed the experience and highly recommend Dolan Toyota if you're in the market for a deal possible and were extremely nice and helpful. Thoroughly enjoyed the experience and highly recommend Dolan Toyota if you're in the market for a new vehicle. More
Awesome experience, Doug helped us find the car we needed and got us an amazing and fast deal. The whole staff was very accommodating and professional and stayed late past closing to help us leave that eveni and got us an amazing and fast deal. The whole staff was very accommodating and professional and stayed late past closing to help us leave that evening with our new family car. Very happy with our experience at Dolan Toyota! Doug is the first car salesman we have worked with who didn’t make us feel pressured or like we were being “sold” n a car. We will definitely return for future needs! More