
Dolan Toyota
Reno, NV
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1,170 Reviews of Dolan Toyota
Very disrespectful dealership. The sales manager here lied about trying to give us a deal and wasted our time, coming back with the same price after keeping us waiting for 20 minutes. They also lied abou lied about trying to give us a deal and wasted our time, coming back with the same price after keeping us waiting for 20 minutes. They also lied about evaluating our trade in, saying they were test driving it, when we could see that they had moved it but were not evaluating it at all. I thought we had all moved beyond these kind of used car tricks but apparently this place hasn’t. More
Leo was awesome to work with. Answered all of our question professional and completely. It was a nice car buying experience. We’ll return for our next time we buy a car question professional and completely. It was a nice car buying experience. We’ll return for our next time we buy a car More
Very friendly staff, Jacqueline was very helpful researching my past service records from my previous Toyota Dealership. She advised me of the services I needed. The file I received of the breakdown researching my past service records from my previous Toyota Dealership. She advised me of the services I needed. The file I received of the breakdown of the service was fantastic. More
Had a very pleasant experience and professional encounter with Dani Ming, she knows exactly how to help someone with detailed information and is quick, friendly, funny, with great customer service. Would def with Dani Ming, she knows exactly how to help someone with detailed information and is quick, friendly, funny, with great customer service. Would definitely recommend and come back to her. More
This was the best car leasing experience I have ever had. Beth, Trevor, and finance guy were all awesome. Love my new car! I was in and out in less than 2 hours which was very nice. Beth, Trevor, and finance guy were all awesome. Love my new car! I was in and out in less than 2 hours which was very nice. More
Dolan Toyota has always exceeded my expectations. Their employees treat you like you’re a friend. I’m very impressed each time I have any dealing with them. employees treat you like you’re a friend. I’m very impressed each time I have any dealing with them. More
My husband and I were looking to replace a current vehicle which had quite a few miles. We had been test driving different makes and models to determine which would work best for our needs. We pulled vehicle which had quite a few miles. We had been test driving different makes and models to determine which would work best for our needs. We pulled into Toyota without an appointment and was promptly greeted by Doug Chinchilla. I explained our situation and told him what we would be interested in viewing. He took us to a Highlander XLE V6 AWD and proceeded to explain all the functions and had us push the buttons so we could try things out before we went on to the test drive. He is very knowledgeable and happy to repeat just to make sure you understand how it all works. When we came back from the test drive he showed us another option we may want to consider which was the RAV4 Hybrid. We took that for a spin as well. We talked about the differences between both vehicles, again Doug is very knowledgeable and happy to help with any questions or concerns. He showed us the possibilities and the rest was up to us. We came back and bought both vehicles! Doug definitely went the extra mile and got us great pricing too! It was a wonderful experience doing business with Doug and Dolan Toyota. A shout out to Jairo for making the paperwork seamless! Would highly recommend a visit with Doug if you are looking for another vehicle! Thank you! Michael and Teresa More
Couldn’t ask for a more professional experience. My service rep,Rolando, was exceptional. I have an older vehicle that I have been bringIng to Dolan For servicing for 18 years and would not think to br service rep,Rolando, was exceptional. I have an older vehicle that I have been bringIng to Dolan For servicing for 18 years and would not think to bring it any where else for servicing. More
Tech kept me well informed about progress and costs, but after paying almost $2400 in repairs, I was unpleasantly surprised that the car wasn't washed and vacuumed as I had specifically requested after paying almost $2400 in repairs, I was unpleasantly surprised that the car wasn't washed and vacuumed as I had specifically requested More