Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
2,896 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,897 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
Sort by
December 08, 2023
We very thing was pretty much perfect. And went off with out a problem great job And went off with out a problem great job More
by JSFLETCH1
Verified CustomerEmployees Worked With
December 07, 2023
The personal service at this dealership is just outstanding. From the underlying technology in scheduling and knowledge of my vehicle to the ride service scheduling from and back to the dealership outstanding. From the underlying technology in scheduling and knowledge of my vehicle to the ride service scheduling from and back to the dealership I could not have been more pleased. More
by macmike52
Employees Worked With
December 02, 2023
Kevin Hubert is excellent! He explains exactly will happen, and then following the service, what happened. He know when to suggest waiting and when to suggest alternatives. He explains exactly will happen, and then following the service, what happened. He know when to suggest waiting and when to suggest alternatives. I have known Kevin for many years and always choose him intentionally. More
by margykane
Employees Worked With
November 30, 2023
My first time bringing in my car for service and was very impressed with the service level across the board. Kevin explained what to expect, how long it would take and what it would cost. Everything went a impressed with the service level across the board. Kevin explained what to expect, how long it would take and what it would cost. Everything went as promised and I was able to wait for them to complete the job. I'm sold. More
by RASOUZA2149
Employees Worked With
November 29, 2023
great people great service, Sean and Phil save the day for me. it was an headache. ... for me. it was an headache. ... More
by cpavana@gmail.com
Employees Worked With
November 28, 2023
First class service, as always. The Dirito Brothers service team is highly professional and focused on good customer communication. The Dirito Brothers service team is highly professional and focused on good customer communication. More
by Dave R.
Employees Worked With
November 28, 2023
Marina is awesome and very accommodating! It’s just so expensive to get work done It’s just so expensive to get work done More
by TAMRAAGUINALDO
Employees Worked With
November 27, 2023
Sean was very nice, informative, and super helpful. The service team went above and beyond. The service team went above and beyond. More
by shenicebrotherson
Employees Worked With
November 25, 2023
The service was great from the time the car was brought in until it was completed. No time wasted. Kevin was the only person I talked to and he was very quick to attend to me. in until it was completed. No time wasted. Kevin was the only person I talked to and he was very quick to attend to me. More
by MICHAELTY43
Employees Worked With
November 25, 2023
Worst interaction and experience I’ve ever had - WILL NEVER LEASE OR BUY a VW vehicle again. NEVER LEASE OR BUY a VW vehicle again. More
by AKWOLIK
