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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
2,896 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,896 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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February 25, 2024
Service folks always very professional and helpful. I haven’t had a bad experience her yet and have been coming here since 2001. I haven’t had a bad experience her yet and have been coming here since 2001. More
by ANTHONYSAVALA
Verified Customer
February 24, 2024
I was attended too immediately, handled with courtesy and kept in the loop. What else could I ask for? kept in the loop. What else could I ask for? More
by FLYING47
February 24, 2024
Great communication. Everything was on time as promised. Everyone was very professional. Three more words Everything was on time as promised. Everyone was very professional. Three more words More
by tom.ruetman
Employees Worked With
February 23, 2024
Kevin was very helpful. Was quite a wait, but was very accommodating . Employees were very friendly. Was quite a wait, but was very accommodating . Employees were very friendly. More
by W84TONI
Employees Worked With
February 23, 2024
Marina was very helpful and professional; she made my first 10k service quick and easy. first 10k service quick and easy. More
by Kristie
Employees Worked With
February 20, 2024
We were extremely satisfied with our recent experience at the Dirito Brothers Volkswagen service department. Our TDI V6 had developed both an oil and coolant leak. The expert diesel mechanic correctly diagno the Dirito Brothers Volkswagen service department. Our TDI V6 had developed both an oil and coolant leak. The expert diesel mechanic correctly diagnosed the issues, and the repairs were effective. We were extremely satisfied with our recent experience at the Dorito Brothers service department. After 138,000 miles our 2015 VW Touareg TDI V6 had developed both an oil and a coolant leak as well as an exhaust system failure. The expert diesel mechanic correctly diagnosed all of the issues that a local repair shop was unable to figure out. We are very satisfied with the repairs and will return to Dirito Brothers for all of our VW needs More
by mcaje
Employees Worked With
February 17, 2024
Great service by Kevin he was very helpful and informative I’am very pleased and appreciative. informative I’am very pleased and appreciative. More
by JNANA004
Employees Worked With
February 17, 2024
Service is always top notch and customer service is always very professional. I feel very taken care of here always very professional. I feel very taken care of here More
by XCULLOA
Employees Worked With
February 13, 2024
Service was provided while I waited, and they remarkably completed correction of a recall issue at the same time. Everything very timely and professional. completed correction of a recall issue at the same time. Everything very timely and professional. More
by BAILS4
Employees Worked With
February 12, 2024
I'm very fortunate that Dirito Bros is located conveniently in Walnut Creek; but it really helps that they provide Uber/Lyft service for me get home, and a ride back to get my car after service. I conveniently in Walnut Creek; but it really helps that they provide Uber/Lyft service for me get home, and a ride back to get my car after service. I really appreciate it! Marina has always been cheerful, thorough in all her explanations, and personable. I've had several German cars at different dealerships ... pricey but excellent cars, and too often snooty/arrogant. Marina has always been kind and straightforward, I sense her honesty ... that is a big plus working with a dealership. Thanks Marina! More
by HICLOUIE
