Dirito Brothers Walnut Creek Volkswagen - Service Center

Sean had great costumer service approach when servicing and attending me as a costumer. That’s it and attending me as a costumer. That’s it More

They didnt perform all on the recommended service. I have a defective moonroof but they didnt even open it to check or recommend a fix. I have a detached splash guard that they didnt even notice. Rece I have a defective moonroof but they didnt even open it to check or recommend a fix. I have a detached splash guard that they didnt even notice. Receipt says attached checklist but nothing is attached. Not worth the price and the annoying sales pitch. I called management and did not even get a reply. Amazing service? More

Sean was very pleasant, helpful and knowledgeable. He answered all my questions. Made me feel confident with the service on my vehicle He answered all my questions. Made me feel confident with the service on my vehicle More

Thanks to Ricky and the technician who got me in and out without any fuss. Communication was excellent and the wait time was minimal. without any fuss. Communication was excellent and the wait time was minimal. More

Every single person at Dirito Bros. delivers kindness and endless expertise, Their persistence in chasing down mechanical mysteries is unparalleled! Twenty-five years of thoughtful care delivers kindness and endless expertise, Their persistence in chasing down mechanical mysteries is unparalleled! Twenty-five years of thoughtful care from purchasing our two cars to servicing. Thank you! More

Clean modern dealership with convenient location. Comfortable waiting area. Friendly and helpful service advisors and staff. Available wi-fi. Excellent service technicians that get the job done right Comfortable waiting area. Friendly and helpful service advisors and staff. Available wi-fi. Excellent service technicians that get the job done right. Been a customer for over 20 years and have always been treated great. Will continue to support this dealership. More

Service person did not reach out to inform me that the car was ready for pick up. No courtesy car wash or cleaning. car was ready for pick up. No courtesy car wash or cleaning. More

Sean at VW Walnut Creek was a very professional, friendly, and courteous representative. My automotive repair needs were satisfied in a timely manner ahead of schedule which I am very thankful for. friendly, and courteous representative. My automotive repair needs were satisfied in a timely manner ahead of schedule which I am very thankful for. More

Marina was such a great help! Really made me feel comfortable and educated me on the service being done to my car and why. Really made me feel comfortable and educated me on the service being done to my car and why. More

service was quick and efficient. Text messaging was quick in response and I appreciated that Text messaging was quick in response and I appreciated that More