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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
2,892 Reviews
Call Service Center (925) 448-9940

2,892 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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November 08, 2024

Friendly, fast and easy service. Super nice staff and accommodating for early drop off (7:30am) More

by CIERRAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad our team made your visit at Dirito Brothers Walnut Creek Volkswagen so enjoyable. Thank you for sharing your experience.

November 07, 2024

Every visit is smooth. From greeting to service the staff is friendly, efficient and respectful. My VW purchases will always be at Dirito Brothers. More

by cindergo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback. It's motivating to hear our team is making your visits pleasant. Dirito Brothers Walnut Creek Volkswagen appreciates your loyalty.

November 04, 2024

Always a great experience when going in for service, customer friendly and quick. and close by. More

by JENNIFER.CASTELLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for choosing Dirito Brothers Walnut Creek Volkswagen. We’re glad to hear you enjoyed our customer-friendly and quick service.

November 03, 2024

Great service and communication is on point. With updates and fast repair service. Great price. More

by westhyphy4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with us. We appreciate the feedback and are glad to hear everything went smoothly at Dirito Brothers Walnut Creek Volkswagen.

November 03, 2024

Great service All questions answered. Took time to explain service Help with choosing tires right for my car too More

by cfincken62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your review. We're happy to hear Dirito Brothers Walnut Creek Volkswagen could assist with selecting the right tires and address your queries effectively.

November 02, 2024

The employees at the dealership were all kind patient flexible, and the waiting room was clean and comfortable More

by EDEFREITAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen. We're happy to hear that you found our team accommodating and the waiting room comfortable. If there's more we can do, please feel free to reach out.

November 02, 2024

Kevin was great! He was very helpful and had my car ready when I needed it with a full report! More

by Alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for sharing your experience. We're happy our team was able to assist you at Dirito Brothers Walnut Creek Volkswagen.

November 02, 2024

Always professional and friendly. I love the Lyft service. I always buy VW. Making appointments is easy. More

by gloriainalameda
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're grateful to have earned your trust here at Dirito Brothers Walnut Creek Volkswagen. It’s great to hear that you enjoy our Lyft service and find scheduling convenient. We look forward to continuing this relationship with more VW vehicles for you!

November 02, 2024

Excellent job trouble shooting and made sure all recalls and updates were done in a timely manner. More

by DJOHN99609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're grateful for your feedback. It’s good to know you’re satisfied with the recall and update service from Dirito Brothers Walnut Creek Volkswagen.

November 02, 2024

Horrible car, but the staff do their best to make the ownership experience as enjoyable as possible. The ID4 id unfinished product that should never has been sold. The software is horrible the app doesn' More

by immanuel.bereket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for acknowledging our team's effort. We are pleased to know that they have done their best to assist you with your Volkswagen ID.4. If you have further concerns, let us know at Dirito Brothers Walnut Creek Volkswagen; we're here to help.

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