Dirito Brothers Walnut Creek Volkswagen - Service Center

It's always a pleasurable experience at Dirito Brothers. They are professional and courteous, thoughtful. They are professional and courteous, thoughtful. More

Kevin was nice and the check out was easy and quick! The team was awesome! The team was awesome! More

Great service as always - thanks! Love the text feature so I can communicate quickly with the dealership Love the text feature so I can communicate quickly with the dealership More

The staff at Dirito Brothers are always easy to speak with from sales, service and parts. Always a positive experience visiting this dealership. I initially called for a recall notice to replace an i with from sales, service and parts. Always a positive experience visiting this dealership. I initially called for a recall notice to replace an interior trim piece that was starting to peel off. Sean also let me know they were offering a free replacement for my diesel particulate filter since VW has improved the filter. The work was said to take at least 2 days and my car was ready to be picked up the following morning. My car is now running way better than how I left it with them. Thanks Sean and VW for taking care of my 2015 TDI. More

Maintenance services are excellent, on time and meet my requests. To schedule an appointment is easy and able to review what services and costs. requests. To schedule an appointment is easy and able to review what services and costs. More

Was helped very quickly and was taken care of first thing in the morning and service was finished quickly since on a saturday. in the morning and service was finished quickly since on a saturday. More

We had a bit of an issue with a new car that we just purchased. It took a few days to fix, but Sean was very helpful and kept in touch with us as to how things were going. The problem was finally resolv purchased. It took a few days to fix, but Sean was very helpful and kept in touch with us as to how things were going. The problem was finally resolved and we were pleased with the service as well as the outcome of the service issue. More

Was quick to diagnose the problem and followed through step by step of the process. step by step of the process. More

Always a pleasure bringing my car for servicing and/or repair. Excellent customer service. Very easy to set up an appointment. Any required work is always clearly explained before any commitment from m repair. Excellent customer service. Very easy to set up an appointment. Any required work is always clearly explained before any commitment from me to carry out the work. I am kept regularly up to date via text and phone calls. Any agreement needed from me to carry out work, can all be done via text after I view details on line. Saturdays available for service appointments and/or for collection of vehicle. If you do wait whilst work is carried out, it's a 10-15 minute walk into the center of town. Hertz car-rental is nearby if needed. Very close to freeway in terms of finding the service location. More

Marina was fabulous just like Sean was at my last visit. Communication was very thorough keeping me informed along the way. Communication was very thorough keeping me informed along the way. More