Dirito Brothers Walnut Creek Volkswagen - Service Center

Sean was great to talk to, and was helpful in getting me a ride home. The service area is clean and everyone is very helpful. a ride home. The service area is clean and everyone is very helpful. More

Kevin was amazing. Helped with all my questions. Fit me in without an appointment. Communicated and kept me in the loop Helped with all my questions. Fit me in without an appointment. Communicated and kept me in the loop More

Always a good experience at VW from start to finish. Kevin is our usual rep when we go in for any kind of service. Kevin is professional and great at explaining the issue and what needs to be done in or Kevin is our usual rep when we go in for any kind of service. Kevin is professional and great at explaining the issue and what needs to be done in order to get our cars up and running. All the staff as a whole are personable and very friendly upon arrival. More

I had to keep calling for status of my car repair. I was not notified otherwise. I have gone to another Volkswagen dealership and was constantly updated on status of repairs and offered an Uber/ride t I was not notified otherwise. I have gone to another Volkswagen dealership and was constantly updated on status of repairs and offered an Uber/ride to home or work. Workers were friendly at the other dealership. I probably won't visit this facility again. More

Kevin was professional. Accommodating and helpful. Erin was helpful. Staffs are friendly and professional. Thanks you. Accommodating and helpful. Erin was helpful. Staffs are friendly and professional. Thanks you. More

Kevin was very helpful. Pleasant experience and on time with my appointment. Grateful for the ride home and back. Pleasant experience and on time with my appointment. Grateful for the ride home and back. More

First time and great experience ! Marina Felix was very nice, attentive and professional. Thank you Marina Felix was very nice, attentive and professional. Thank you More

I would like to thank Sean as my service advisor for assisting me with visit! assisting me with visit! More

From start to finish, the service at Dirito Brothers VW is friendly and efficient. The review of the car was thorough and ideas were discussed for the services to be accomplished. The staff had the car c is friendly and efficient. The review of the car was thorough and ideas were discussed for the services to be accomplished. The staff had the car completed in less time than predicted. I enjoy bringing the car to them! More

Very informative and quickly did the service. Very polite, extremely professional, respectful, and reassuring. Thankful Very polite, extremely professional, respectful, and reassuring. Thankful More