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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,119 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,119 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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December 25, 2021
Always professional, understanding, and helpful in getting the job done. Kevin stayed up on the status with current information and was 100% accurate with no hidden problems. getting the job done. Kevin stayed up on the status with current information and was 100% accurate with no hidden problems. More
by serclan
Verified CustomerEmployees Worked With
December 22, 2021
I needed to schedule service for my 2020 VW Golf. It was simplicity itself to make the appointment. on the day, I was welcomed and checked-in very quickly. my representative -Sean - kept me informed on t simplicity itself to make the appointment. on the day, I was welcomed and checked-in very quickly. my representative -Sean - kept me informed on the progress being made and gave me follow up advice related to the mileage and or timing for the next service appointment. Great customer service - thank you More
by TCRHODES
Employees Worked With
Sean (?)
December 22, 2021
Amazing service,Marina give us the best customer service, very professional and helpful we will come back to Next service with my 2021 Volkswagen Atlas very professional and helpful we will come back to Next service with my 2021 Volkswagen Atlas More
by huerta1024
Employees Worked With
December 21, 2021
The reason I brought my car in was not addressed adequately and I still had to pay for the work and it took 3 days before I could get my car back. Waste of time and money and still ended up spending adequately and I still had to pay for the work and it took 3 days before I could get my car back. Waste of time and money and still ended up spending money with a more professional mechanic to fix the issue. More
by genemaggio
Employees Worked With
December 20, 2021
My car was ready when I asked and they even washed the car tie me! Nice job Dirito Brothers! car tie me! Nice job Dirito Brothers! More
by SUZISWIM
Employees Worked With
December 18, 2021
The service was efficient and timely. My only negative was that we had to ask for a receipt. was that we had to ask for a receipt. More
by MLHUESMAN
Employees Worked With
December 15, 2021
Kevin helped me check-in and out of service within 15 minutes for my vehicles recall. He was very informative about the full process and even answered some of my questions regarding EV vehicles. minutes for my vehicles recall. He was very informative about the full process and even answered some of my questions regarding EV vehicles. More
by HARSH.VARDHAN
Employees Worked With
December 10, 2021
All the people we have dealt with at Dorito Brothers are courteous and efficient. We are delighted with the dealership. Thank you. courteous and efficient. We are delighted with the dealership. Thank you. More
by sanols02
Employees Worked With
December 06, 2021
Marina was very helpful, as usual. Takes care to relay the maintenance concerns and requests back to ensure desired service. the maintenance concerns and requests back to ensure desired service. More
by Matt W.
Employees Worked With
December 05, 2021
The texts are very helpful to keep me informed of progress. I really appreciate getting my car serviced without the pressure from sales people wanting to upgrade me!! ( as with a previous vehicle) progress. I really appreciate getting my car serviced without the pressure from sales people wanting to upgrade me!! ( as with a previous vehicle) More
by BRIGITTE.PETERS
Employees Worked With
Tim Luong
