Dirito Brothers Walnut Creek Volkswagen - Service Center

Super professional, very informative, and great service! I really appreciated the transparency with my extended warranty and the video walkthrough post-inspection was very helpful. Kevin is great! I really appreciated the transparency with my extended warranty and the video walkthrough post-inspection was very helpful. Kevin is great! More

I have visited Sean 4 times at the Dirito Brothers dealership and have always received excellent and professional service. dealership and have always received excellent and professional service. More

Everything usually goes as smoothly as it can be, welcoming people and a good facility welcoming people and a good facility More

Kevin kept me informed during the long process of getting the service warranty honored. The Tijuan 2017 went into the shop May 22,2024 & was finished August 21, 2024 Gave me honesty answers not at kind I w the service warranty honored. The Tijuan 2017 went into the shop May 22,2024 & was finished August 21, 2024 Gave me honesty answers not at kind I wanted to hear. But something I could plan on to keep auto rentals at a minimum 💵 Tijuan feels like a new car. Well done Kevin and mechanics 👍 Automobile was returned washed and vacuumed. Ditto Brother Best Automotive Dealer I’ve ever experienced. Customer for life. Best Regards, John & Jane O’Malley More

I enjoyed working with the service rep, Marina. Very personable and she answered all questions and concerns in a timely manner! Very personable and she answered all questions and concerns in a timely manner! More

Not only was the service done done in a timely and high quality manner, but the communication is excellent. I really appreciate the technology used to not only set up the appointment (very easy), but the u quality manner, but the communication is excellent. I really appreciate the technology used to not only set up the appointment (very easy), but the use of text communication is highly effective. More

Everything went very smoothly. Sean Thomas is an excellent service manager. I can recommend this dealership. Sean Thomas is an excellent service manager. I can recommend this dealership. More

Everyone was very helpful and the service was very efficient. They were responsive, answered my calls and answered my questions too. efficient. They were responsive, answered my calls and answered my questions too. More

We are very happy with the service we've received from Dirito Brothers. When we got to our appointment yesterday, we were greeted by Sean. Sean took care of us right away. He listened to our concerns and Dirito Brothers. When we got to our appointment yesterday, we were greeted by Sean. Sean took care of us right away. He listened to our concerns and he quickly gave us options and solutions. We are so glad that Sean took care of us. The service on the car was done quickly and on time. We now live in San Francisco but made the trip to Walnut Creek because Dirito Brothers has the best customer service. More

I always get great service. They have great customer service and communication. I always bring my Tiguan here for service. They have great customer service and communication. I always bring my Tiguan here for service. More