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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,101 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,101 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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April 08, 2022
The representative and I exchanged pleasantries when I arrive to register for my car for servicing. The total time took about an hour and thirty minutes, thirty minutes less than the quoted 2hrs. However, arrive to register for my car for servicing. The total time took about an hour and thirty minutes, thirty minutes less than the quoted 2hrs. However, I was a little taken back when I wasn’t offered a free wash and vacuum, like the other VW Dealership for my prior visits. Other than that, it was pleasant. More
by IANNUY
Verified CustomerEmployees Worked With
I can’t remember who it was.
April 08, 2022
Quick and efficient service. Explain exactly what needed to be done. Great job .Thank you. Explain exactly what needed to be done. Great job .Thank you. More
by KULVINDER_PUREWAL
Employees Worked With
April 08, 2022
Very good service. Always update me with what going on with my car. Thank you. Always update me with what going on with my car. Thank you. More
by jonnyhoang
April 07, 2022
Service consultant is excellent. Sales person never returns phone calls. Service work was done well Sales person never returns phone calls. Service work was done well More
by KFLEMING0
Employees Worked With
April 06, 2022
Great and attentive service. Fast turnaround. Explained everything well. Would come back again for service. Fast turnaround. Explained everything well. Would come back again for service. More
by RHHOUSEHOLD
Employees Worked With
April 01, 2022
Thank you Thomas for your amazing customer service! While I waited for my car you kept me up to date about my car and got me out of there on time. Job well done! While I waited for my car you kept me up to date about my car and got me out of there on time. Job well done! More
by jeffvivo
Employees Worked With
April 01, 2022
They are Really fast and efficient. Since they took 3 hours with my car they gave me a ride to the veranda and picked me up when my car was ready. Since they took 3 hours with my car they gave me a ride to the veranda and picked me up when my car was ready. More
by diana_delrey97
April 01, 2022
Fixed a relatively minor design problem quickly and at no cost. Kyle the GM took great care of us as did our service advisor Marina. cost. Kyle the GM took great care of us as did our service advisor Marina. More
by CHRIS@EARLYWORD.COM
March 31, 2022
The staff is friendly and the place is nice but they could not figure out why my car cannot start intermittently. could not figure out why my car cannot start intermittently. More
by YUGUO9300
Employees Worked With
March 30, 2022
They always do a great job. I always feel like they care about what you need and help with what ever they can. I always feel like they care about what you need and help with what ever they can. More
by W.MOLINA
Employees Worked With
