Dirito Brothers Walnut Creek Volkswagen - Service Center

Sean our service advisor is great. He went above and beyond his call of duty. He went above and beyond his call of duty. More

My experience was awesome. When I pulled up and got out of my car they already knew my name and were ready for me. When I pulled up and got out of my car they already knew my name and were ready for me. More

Add appointment for routine maintenance/oil change on my Tiguan , my service advisor Francisco was very efficient. Five star for Francisco Tiguan , my service advisor Francisco was very efficient. Five star for Francisco More

Great service dept. Sean was very helpful. Not rushed, and very mindful of my time and expense. Overall, an excellent experience. Kevin was also great, and jumped in Sean was very helpful. Not rushed, and very mindful of my time and expense. Overall, an excellent experience. Kevin was also great, and jumped in to help when Sean was tied up. A well greased Service team! More

Smooth visit to the dealer for tires and service. They were ready for me, they finished on time (and contacted me). There was a bit of confusion over some sale and promotion dates; another dealer mi They were ready for me, they finished on time (and contacted me). There was a bit of confusion over some sale and promotion dates; another dealer might have made it a hassle, but not Dirito Brothers. I was happy to have bought my car there. The happiness with my choice builds with each additional visit. More

Great and timely service. I really enjoy the service here and will continue to use them. I really enjoy the service here and will continue to use them. More

They were very helpful. I had Francisco assisting me, updated me on my car, and offered a Lyft home. He was very helpful and made sure I was taken care of. Overall had a gre I had Francisco assisting me, updated me on my car, and offered a Lyft home. He was very helpful and made sure I was taken care of. Overall had a great experience at this dealership! More

It was a pleasure to work with Kevin Hubert. His communication with us was always prompt and clearly explained. He went above and beyond to make this repair experience completely satisfactory His communication with us was always prompt and clearly explained. He went above and beyond to make this repair experience completely satisfactory. I will definitely bring my vehicles for service or repairs to Dirito Brothers in the future. When I arrived to pick up my vehicle I was warmly greeted by Marina Felix who got my paperwork and vehicle to me. Excellent service from Kevin and Marina. They are a major asset to this company. More

The customer service and technicians were all friendly and knowledgeable. They always returned my calls or texts and could tell me what was happening to my car at any given moment. The technician even too and knowledgeable. They always returned my calls or texts and could tell me what was happening to my car at any given moment. The technician even took further steps to dig deeper into a problem so he could fix it all within warranty. More