Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,100 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,100 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
Sort by
June 02, 2022
Went in for a recall, left with car problems …. all new things. No head lights. Told me they didn’t do anything before even listening. Have to go back on my time…uphill battle. all new things. No head lights. Told me they didn’t do anything before even listening. Have to go back on my time…uphill battle. More
by MCROFTDESIGNS1
Verified CustomerEmployees Worked With
June 02, 2022
Service was excellent. I called on a Friday evening with a front headlight out: Sean was able to fit me in at 7am Saturday -- met me there and had the service completed w I called on a Friday evening with a front headlight out: Sean was able to fit me in at 7am Saturday -- met me there and had the service completed within one hour. Excellent service, great price, and really friendly and professional. Thank you Sean! More
by TOMLIN
Employees Worked With
May 26, 2022
Everybody at this dealership is wonderful, from the cashier to the service advisors and the service manager. Thanks for making my service painless. cashier to the service advisors and the service manager. Thanks for making my service painless. More
by wrwagoner
May 24, 2022
Great Service, Professional & knowledgeable staff, Service complete on time as stated. Very Clean waiting & showroom. Service complete on time as stated. Very Clean waiting & showroom. More
by CEDBRO2661
Employees Worked With
May 24, 2022
I always get great service quality and exceptional customer service from Marina...that you Marina! ...Norm customer service from Marina...that you Marina! ...Norm More
by NORMACIS
Employees Worked With
May 21, 2022
Marina was our service contact person. She was very professional and well organized. She set up a service appointment immediately and kept in contact throughout the servicing of our I.D. 4 She was very professional and well organized. She set up a service appointment immediately and kept in contact throughout the servicing of our I.D. 4. We will definitely return for service to this dealership. More
by BONNIE.WELLS
Employees Worked With
May 21, 2022
Great service! Convenient, well organized and they communicate very well every step of the way. Convenient, well organized and they communicate very well every step of the way. More
by samdgrant
May 19, 2022
Sean our service advisor is great. He went above and beyond his call of duty. He went above and beyond his call of duty. More
by CHRIS
Employees Worked With
May 19, 2022
Everyone is very nice and the work gets done promptly. I’m hoping they did a good job I’m hoping they did a good job More
by juliebrewster7
May 19, 2022
All employees were Very professional and friendly . I definitely will come back for service.our rep was Kevin. I definitely will come back for service.our rep was Kevin. More
by MOJI
Employees Worked With
