Back

Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,101 Reviews

3,101 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

Sort by
July 18, 2022

Great as usual! ! Always bring both of my cars here. Staff is always friendly and helpful. More

by ASMITTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your ongoing business. Glad to know that our Service team has provided you with such a positive experience.

July 16, 2022

The see is tech was great and felt vey comfortable at the location and everyone I dealt with were good More

by timnasty15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando
Jul 20, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Nice to hear that your recent visit went smoothly. Thank you for the positive review!

July 14, 2022

Dirito Bros is the best! Sales team and service deptrtment are A+. i have purchased several cars from them - first in 1986! More

by Matt C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Matt, sorry for the delayed response to your review, but we really want to thank you for your longstanding relationship with Dirito Brothers and certainly appreciate your very positive feedback. Thank you!

July 12, 2022

Sean was very helpful and was very informative through the entire service. He also alerted me of future services for my a ID.4 More

by f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear your recent Service visit went well and was a positive experience. Thank you for your feedback.

July 11, 2022

Took my car there for service. Very good experience. They got me lyft back and forth. All good. More

by John G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cant remember
Jul 13, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review, John. Glad it went smoothly.

July 11, 2022

Service was very friendly and super efficient. I was very pleased with everyone I encountered More

by EWSANLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts department team
Jul 13, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your recent visit and your positive review. Thank you!

July 10, 2022

My car’s ignition unit was replaced. Work was completed sooner than anticipated. Car is working great now! More

by MARY84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Nice to hear all is working well, now. Thanks for allowing us the opportunity to help.

July 09, 2022

My car needed a control panel and an airbag fix. Took my car to Dirito Brothers in Walnut Creek and had the repairs done on the same day. In addition, they added other complementary services with a More

by dnareaction99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Wonderful to receive your feedback. Thank you for choosing Dirito Brothers VW!

July 08, 2022

Great customer service for car servicing and the products/supplies department. Did the maintenance/oil change... service, allowing me and my car to leave without waiting too long. Informed me of u More

by CAHBONISE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad that your recent Service visit went so well. Thank you for the kind comments.

July 07, 2022

Thank you, Shannon, and Service Center Team members for making this a great experience. Excellent work! More

by LIMMYCLAXTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your business and your positive feedback. Glad to hear that the visit went well.

...
124
...