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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,101 Reviews

3,101 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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August 02, 2022

Thanks for your help, Sean! The process was painful and won’t hesitate to use Dorito bros for my next service. More

by GINACAV11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the positive review!

August 02, 2022

Took my ID4 in for the annual maintenance and received excellent services. The dealer called Lyft to take me home and bought me back since it took more than 4 hours. I am very happy I bought my ID4 from More

by Tanggg
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for choosing Dirito Brothers VW for both your purchase and your service needs. We appreciate your business and your positive feedback!

July 30, 2022

Service options were clear and I really appreciated Sean's helpful and clear communication throughout the entire process. More

by JUDYJJ
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate the positive feedback! Thank you.

July 28, 2022

Volkswagon provided great service. The price is high but the customer service is great. Thank you. More

by rfrancis4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for choosing Dirito Brothers VW when it came time to service your VW. Glad to hear that the team took good care of you and your car.

July 25, 2022

Routine service was not completed on the same day, as expected. Meant having to be picked up and taken back the next day to get the vehicle. More

by ppande
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2022

Marina was great. She took the time to listen and was clear in explaining what was being done to my car. She was attentive and kept me updated about my car throughout More

by SSCHONBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the positive feedback and glad to hear your recent Service visit was a success!

July 23, 2022

Always great customer service. Have been coming here for years and will continue to keep coming back. More

by JIMSCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your ongoing business and look forward to seeing you again!

July 22, 2022

Kevin was great with communicating the status of my service. He was also easy to work with and provided information on future repair needs More

by PATHAMEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to learn that Kevin earned your 5 stars on behalf of Dirito Brothers VW! Thank you for your visit.

July 21, 2022

II was very impressed with the service and detail of the service department. Customer service was equally impressive! What more can I say?! More

by ROSEH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Nice to hear the positive feedback! Thank you.

July 21, 2022

Always a good experience, always good people who go out of their way to resolve any service issue. Support staff are always polite and professional. More

by LCURTIS_E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

What great feedback to receive! Thank you for choosing Dirito Brothers VW and thank you for taking the time to share your experience.

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