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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,095 Reviews
Call Service Center (925) 448-9940

3,095 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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February 12, 2023

Service was quick and professional. Thank you Sean for being amazing and always conducting great customer service! More

by KATRINA5AMAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We take our reviews to heart and are delighted to learn about your visit with us here. Please let us know if you have any additional questions about the services you received and thank you again for choosing Dirito Brothers Walnut Creek Volkswagen.

February 05, 2023

My service manager Marina did a fantastic job. She listened to my questions and confirmed the service that would be completed. The job was completed in less than three hours and I was on my way. More

by CYNTHIAJAFFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your high star rating. We're happy to see that your experience with our team here at Dirito Brothers Walnut Creek Volkswagen was positive. We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

February 01, 2023

Fantastic service! Wuick and errficient!will recommend to others.Kevin was very professional .Others good too More

by SAGETWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for this amazing feedback. Our Service Team is humbled to be your choice to care for your vehicle. Have an awesome day!

January 30, 2023

Everything was great. Everyone was friendly and the service was quick. Thank you for the help! More

by DC
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Dirito Brothers Walnut Creek Volkswagen thanks you for your fantastic review. We are so happy to read that our team provided a friendly yet timely experience. Do not hesitate to reach out for any further needs, and we would be more than happy to help. Have a nice day.

January 28, 2023

At my appointment, I was helped by Kevin, he was very efficient and helpful with my car. More

by BERGESKELSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the five-star rating. We hope to be of service to you again at Dirito Brothers Walnut Creek Volkswagen.

January 28, 2023

good service, timely, got the job done and so on and so forth, the very end More

by EMILY.JOHNSON99
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco was 5 star
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Jan 30, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great rating. Here at Dirito Brothers Walnut Creek Volkswagen, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

January 23, 2023

I have nothing but good things to say about the dealership and the service department. It could have gone a different direction, but they stood by there word and really went out of there way to mak More

by CORKYFALLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Multiple people I’m sure. the service tech but I don’t know his name.
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Jan 24, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

All of us here appreciate you taking the time to leave us this wonderful rating and review. We are ecstatic to learn of your pleasant experience with us. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen, and have a great day.

January 23, 2023

Although they were backed up with business, Dirito Brothers squeezed me in for an emergency repair and got me back on the road quickly. More

by CJIMGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your 5-star review. We try our best to get you in and out in a timely manner. We happily invite you back to visit our incredible staff at Dirito Brothers Walnut Creek Volkswagen.

January 22, 2023

It was just what I wanted! My car received the 60,000 service and I was in and out just like that! Perfect. I have worked with Kevin for years and he is a gem. More

by margykane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the 5-star review and for trusting us with the maintenance service of your vehicle. It's great to learn our Service Team met all your expectations. Please let our friendly team at Dirito Brothers Walnut Creek Volkswagen know if there is anything else we can do for you.

January 21, 2023

Marina did an excellent job on m recent service. The car was delivered on time and with the price she quoted me. I will continue to bring my car to this dealership. More

by NIKMAZ
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are glad you enjoyed your experience working with our Service Team at Dirito Brothers Walnut Creek Volkswagen. Thank you for your positive review. We are here if you need any further assistance.

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