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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,712 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,712 reviews

January 11, 2025

Overall excellent experience at this dealership. AB was fantastic and made everything very easy. If you’re looking for a VW I highly recommend this team Overall five stars More

by JXJL0425
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AB
Jan 13, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your recommendation. We’re glad our team made everything easy for you at Dirito Brothers Walnut Creek Volkswagen.

January 10, 2025

Kevin in the service department is an exceptional communicator. He kept me informed throughout the entire service process in our sons Passat. More

by teamcarlos98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear how well our team communicated during your son's Passat service. Thank you for sharing your positive experience with Dirito Brothers Walnut Creek Volkswagen.

January 09, 2025

I love coming into the dealership. Everyone is so friendly and knowledgeable! Thank you so much for a great experience. More

by MOMMACHIVA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie from finance department
Jan 10, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad you enjoyed your experience at Dirito Brothers Walnut Creek Volkswagen. Our team appreciates your kind words. Wishing you safe and happy driving!

January 09, 2025

f i f t e e n w o r d m i n i m u m (counts spaced letters as words - feedback for DealerRater) ...but seriously, Sean is literally The Best. More

by chriskostal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Our team is grateful for your kind words. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

January 09, 2025

This dealership has always treated our family fairly when it comes to warranty service and the like. They make it as easy as possible. Highly recommended especially Marina. More

by ATPHOTO75
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Great to hear our team has been helpful with warranty services for your family. We truly appreciate your recommendation of Dirito Brothers Walnut Creek Volkswagen.

January 08, 2025

Mike was awesome, very efficient and informative. Zero surprises, straightforward great deal. Highly recommend! A+ More

by Flo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
mike raff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for recommending us. Glad you had a straightforward experience with our team at Dirito Brothers Walnut Creek Volkswagen. Take care!

January 07, 2025

Outstanding sales and service. Ron Simi handled all my questions and offered several options at different price points. The purchase price and delivery of the car completly seemles More

by jabel2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
RICK WEIBLE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your positive feedback. At Dirito Brothers Walnut Creek Volkswagen, we're happy to hear our team could provide a seamless experience for your car purchase.

January 07, 2025

Very attentive and courteous staff. Sean was clear, concise, and generally pleasant in his ultimately successful attempts to assist me with my vehicle. More

by nate.robles.15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your feedback. We're glad our team provided attentive and courteous assistance with your vehicle at Dirito Brothers Walnut Creek Volkswagen. If you need anything in the future, we’re here to help!

January 06, 2025

Nice people - Ron Simi is the best. This is our 3 rd VW from Dirito and Ron Simi. Very easy to deal with! More

by dgatto5331
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad you had such a smooth experience with our team. We hope you continue enjoying your new Volkswagen from Dirito Brothers Walnut Creek Volkswagen!

January 05, 2025

One of worst auto service experiences. Had a bad one at Subaru didn’t think could get topped. More

by Toastjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Customer satisfaction is important to us and I would appreciate the opportunity to learn more about your recent visit to our Service Department. Please reach out to me at your convenience so we can discuss this matter in greater detail. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

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