Back

Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,712 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Contact Dealership

2020 North Main Street

Walnut Creek, CA

94596

Directions

By Type

Showing 4,712 reviews

January 16, 2025

Quick intake and good communication along the way. Friendly and courteous. Good explanation of services performed. More

by JKOT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with Dirito Brothers Walnut Creek Volkswagen. We are glad that our team was courteous and friendly during your visit. Wishing you well on all your journeys.

January 16, 2025

Fast professional service. Knowledgeable and informative. Attentive, precise and convenient. Clean, comfortable environment, showroom and waiting area. More

by LENLAURO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin, Erin
Jan 21, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your detailed feedback. We're pleased to hear that your experience with Dirito Brothers Walnut Creek Volkswagen was positive. Take care and see you next time!

January 15, 2025

Where do I begin? I may need a whole page for what I want to say. I truly believe that people are placed in your life or situation for a reason. Gus was the one!!! More

by aimsdamilove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing such a heartfelt review! We're thrilled to read about your wonderful experience at Dirito Brothers Walnut Creek Volkswagen. It’s fantastic to know that our Sales Team provided the care, patience, and professionalism that made this process so memorable for your family. Helping your daughter find her perfect vehicle sounds like an amazing journey, and we’re honored to have been a part of it. Your kind words and recommendation mean the world to us, and we look forward to welcoming you back for any future needs!

January 15, 2025

Friendly and kept us informed on new inventory to what we were looking for and notified us immediately More

by Eric.j.chevalier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words and are glad our team could assist you with the new inventory at Dirito Brothers Walnut Creek Volkswagen. Best wishes!

January 15, 2025

It was an easy process as always. Thank you Marina and whole team od VW Walnut Creek. More

by cembarandir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for sharing your experience! We appreciate your kind words about Dirito Brothers Walnut Creek Volkswagen.

January 13, 2025

I had a good experience purchasing a vehicle at Derito Brothers. Everyone was professional and friendly. I would recommend this dealership to anyone I know who is in the market to purchase a vehicle. More

by hcmatty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AB
Jan 17, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear that our team's professionalism made your experience a good one. Thank you for recommending Dirito Brothers Walnut Creek Volkswagen.

January 13, 2025

It was very chaotic, and it didn’t seem like the dealer had any time for my questions. I wanted to get more information on rates, and he basically brought the paperwork over and said okay sign, and walked More

by KM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
mike raff
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, We value your feedback and would appreciate the chance to speak with you about your recent experience with our Sales Team regarding the level of customer service you received when inquiring about a vehicle. Please contact me at a time that works best for you so we can discuss this matter further. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

January 13, 2025

They took great care of my car and performed the manufacturer recall updates in a timely manner. More

by Charlotte.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for entrusting Dirito Brothers Walnut Creek Volkswagen with your recall repair. It's great to hear everything was handled promptly.

January 13, 2025

Great customer service with a smile! I service all of my VW’s at Dirito Brothers. They have a great staff, and my vehicles are well cared for there. More

by MOMMACHIVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. We appreciate your loyalty to Dirito Brothers Walnut Creek Volkswagen and are glad our team can assist you with servicing all of your Volkswagen vehicles.

January 12, 2025

Excellent customer service from the moment I drove into the service department to the time I picked up my car. More

by cchenshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind review and are glad you received excellent customer service from our team . Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

...
8
...