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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,630 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,630 reviews

December 04, 2024

I asked for items to be addressed and they were not taken care of. I now have to take my vehicle back again. More

by kevin@panzera.co.za
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Hubert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Thank you for bringing this to my attention. I would like to speak with you about your experience with our Service Team regarding the status of your vehicle after your appointment. Please reach out to me directly so we may discuss this further. Best regards, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

December 04, 2024

Friendly staff at all levels. The employees like working there. Quick service and upfront about the process More

by STEVEVOSS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Dirito
Dec 07, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

It's wonderful to hear about your positive experience at Dirito Brothers Walnut Creek Volkswagen. Our team values transparency and efficiency. Thank you for choosing us.

December 02, 2024

John and Zack worked with me professionally and efficiently in the purchase of my new Golf GTI and the trade in of my current VW. Highly recommend them both! I'm a long time customer of Dirito Br More

by alistair1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Tziolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with us at Dirito Brothers Walnut Creek Volkswagen. We're glad our team served you well, and it's great to hear your satisfaction extends through all of our services.

December 02, 2024

Gus and the whole staff was pleasant to work with. The transaction was fast and easy. More

by LANISLOZANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for sharing your positive experience with Dirito Brothers Walnut Creek Volkswagen. I'm glad our team made the transaction smooth and enjoyable for you!

November 29, 2024

I have been a Patron of Dirito Bros. for the past 30+ years. I have ALWAYS had a great experience with them & will continue tobe a very loyal customer ! More

by RICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for your loyalty to Dirito Brothers Walnut Creek Volkswagen over the years. We're glad to keep serving you and look forward to many more positive experiences together.

November 29, 2024

I recently had my ID. 4 in for service, Sean did an excellent job helping me. More

by Mr. Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
mike raff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Raff and Erin Scordelis have helped me in the past and they are excellent staff
Nov 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear that our team provided excellent service for your ID.4 at Dirito Brothers Walnut Creek Volkswagen. Enjoy the road ahead with confidence!

November 28, 2024

Fantastic service! This was my first time bringing my ID4 in for a service and it was terrific. Super friendly service and my car was ready exactly when he said it wou More

by RACHELHALLQUIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He isn’t listed in the service dept.
Nov 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen is pleased you're happy with the ID4 service. It's great to know our team was able to provide you with the informative and prompt experience you deserved. Take care out there!

November 27, 2024

Dirito Brothers Volkswagen is relatively close to home, and we trust their work and assessments. All employees are professional and kind, and we can even hang out inside with our dog while waiting. More

by Pumpkinpiespice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that you and your pup enjoy visiting Dirito Brothers Walnut Creek Volkswagen. We appreciate the trust you place in our team.

November 27, 2024

Second car I leased from you Guy “The bus “ great service Wish Jim Cord was still therr More

by speedsherman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Happy to hear you had a great leasing experience at Dirito Brothers Walnut Creek Volkswagen. Our team is committed to superior service, and we appreciate your trust in us for the second time. If there's anything else you need, we're here to help.

November 26, 2024

Very helpful and friendly. I took my car with an issue that my normal dealer service center couldn’t solve, and they were able to pinpoint the problem and provide a fix. More

by spacemonkey17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad our team was able to assist you at Dirito Brothers Walnut Creek Volkswagen. If there's anything else you need, feel free to reach out.

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