Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,655 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,655 reviews
December 10, 2023
Great service from Marina Superior welcome for my show up without a reservation Change my tire in a short time and was still in warranty Thank you again up without a reservation Change my tire in a short time and was still in warranty Thank you again More
by ITALCHEFINSF
Verified Customer
December 09, 2023
Excellent customer service by Kevin timely repairs high attention to customers highly recommend to others attention to customers highly recommend to others More
by ARBOR6133
Employees Worked With
December 09, 2023
Courteous service. Provide free transportation to and from the dealership to home while the car is being repaired. Clear explanation on the type of service offered and Provide free transportation to and from the dealership to home while the car is being repaired. Clear explanation on the type of service offered and provide estimated charges and time of completion. Only give 4 stars because the service advisor did not explain to me that one of the services cannot be performed due to lack of part until I came to pick up the car. It was disappointing because that service is the main reason I brought the car to the dealership for repair service, More
by khoadang_us
Employees Worked With
Ricky Quintana in the Service Dept. - 4 stars
December 08, 2023
We very thing was pretty much perfect. And went off with out a problem great job And went off with out a problem great job More
by JSFLETCH1
Employees Worked With
December 07, 2023
People at the dealership were friendly, and knowledgeable. Great easy and smooth experience. Definitely recommend knowledgeable. Great easy and smooth experience. Definitely recommend More
by DDGIRL15
December 07, 2023
The personal service at this dealership is just outstanding. From the underlying technology in scheduling and knowledge of my vehicle to the ride service scheduling from and back to the dealership outstanding. From the underlying technology in scheduling and knowledge of my vehicle to the ride service scheduling from and back to the dealership I could not have been more pleased. More
by macmike52
Employees Worked With
December 06, 2023
Cole gave great service, and it was stress free, the best experience in buying car. Excellent customer service!! experience in buying car. Excellent customer service!! More
by ARELMILLJEAN
Employees Worked With
December 04, 2023
Working with Andres Garcia has been a pleasure. His straightforward, low pressure approach made the lease of my ID.4 easy, and I feel that we got a fair deal. His straightforward, low pressure approach made the lease of my ID.4 easy, and I feel that we got a fair deal. More
by Brian O
December 02, 2023
Kevin Hubert is excellent! He explains exactly will happen, and then following the service, what happened. He know when to suggest waiting and when to suggest alternatives. He explains exactly will happen, and then following the service, what happened. He know when to suggest waiting and when to suggest alternatives. I have known Kevin for many years and always choose him intentionally. More
by margykane
Employees Worked With
November 30, 2023
My first time bringing in my car for service and was very impressed with the service level across the board. Kevin explained what to expect, how long it would take and what it would cost. Everything went a impressed with the service level across the board. Kevin explained what to expect, how long it would take and what it would cost. Everything went as promised and I was able to wait for them to complete the job. I'm sold. More
by RASOUZA2149
Employees Worked With
