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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,655 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,655 reviews

January 17, 2024

Appreciated the prompt and professional service. The only thing is that they were not able to address the Air Bag warning light that still remains a problem. More

by crbelisario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your feedback. We are pleased to know your overall visit went well and you received prompt and professional care. We value your business with Dirito Brothers Walnut Creek Volkswagen and if you would like to discuss your feedback in further detail, please do not hesitate to reach out to us.

January 17, 2024

Dirito Bros. is a very well run business. The customer relations are especially good and satisfactory. More

by DC23SC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words about Dirito Brothers Walnut Creek Volkswagen and our customer relations. We put a lot of effort into ensuring our service quality, glad it's noticed!

January 16, 2024

I really appreciated the prompt, professional and kind way in which my recall issues were resolved. Everyone was great! More

by SBDUPUIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We value your positive feedback about the handling of recalls at Dirito Brothers Walnut Creek Volkswagen. It's always pleasing to hear our team was great. Thank you for sharing your experience with us.

January 15, 2024

Thank you Gerard Rose and Dirito Brothers Volkswagen team for the great buying experience of my new car. More

by JASONCHEN215
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback. It's good to hear that Gerard Rose and Dirito Brothers Walnut Creek Volkswagen made your car-buying experience a pleasant one. Safe travels in your new vehicle!

January 15, 2024

Great experience, very helpful. Could not have been easier. Everyone we worked with was friendly and patient. More

by CJC2049
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
cole scordelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily
Jan 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback about Dirito Brothers Walnut Creek Volkswagen. It's good to hear the team was friendly and patient with you. Thank you for letting us serve you.

January 14, 2024

My entire car-buying process was seamless--Dirito personnel made it as painless as possible. I especially want to acknowledge my VW Specialist Andres Garcia for his knowledge and no-pressure approach More

by KDURKIN
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words about your car-buying experience at Dirito Brothers Walnut Creek Volkswagen. Our high standards are reflected through the patience and accommodations of our VW Specialist Andres Garcia. Thank you for choosing us and enjoy your 2024 GTI!

January 14, 2024

Excellent Service A+ highly recommended- good coffee clean waiting room -very friendly service and very helpful More

by DAVEMANSFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate the high rating and positive feedback about our service, cleanliness, and beverage options at Dirito Brothers Walnut Creek Volkswagen. Your recommendations mean a lot to us.

January 13, 2024

Kevin was very nice and patiently described what was wrong with my car and helped me understand my options. I am VERY DISAPOINTED in Volkswagen. The malfunction in my less than two year old Jetta makes More

by GLORIALENHART
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad Kevin could assist you during your visit to Dirito Brothers Walnut Creek Volkswagen. We appreciate you taking the time to share your feedback. We value your business and if you wish to discuss anything further, please do not hesitate to reach out to us.

January 13, 2024

Kevin and the rest of the staff are very friendly and professional. Everything was completed on time . More

by MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know name but the lady in accounts when I went to pick up the car. She was very friendly
Jan 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear your experience with the staff at Dirito Brothers Walnut Creek Volkswagen met expectations, especially appreciating Kevin's professionalism. We're glad everything was done promptly. Thanks for sharing this feedback.

January 07, 2024

The members of the dealership team at Dirito Brothers did everything possible to make the visit efficient, friendly, courteous. It is my "go-to" dealership for purchasing and caring for my vehicles. More

by macmike52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your review. It's great to hear that the team at Dirito Brothers Walnut Creek Volkswagen made your visit efficient and friendly. We look forward to helping with all of your vehicle needs in the future.

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