Dirito Brothers Walnut Creek Volkswagen

I had a fantastic experience at the dealership! The staff was not only friendly but also incredibly knowledgeable. Augusto, in particular, went above and beyond to ensure I was completely satisfied The staff was not only friendly but also incredibly knowledgeable. Augusto, in particular, went above and beyond to ensure I was completely satisfied with my car. He took the time to ask about my preferences and made sure I understood all the features of my new vehicle. It's clear that they truly care about their customers' satisfaction and I couldn't be happier with my car. Highly recommend this dealership to anyone in search of a positive car-buying and owning experience! Message ChatGPT… More

It was a pleasure working with Mike. He is amazing, very friendly and genuine. I never felt better about leasing a car. He is amazing, very friendly and genuine. I never felt better about leasing a car. More

Service was timely, staff was friendly, and the issues with my car were resolved quickly. with my car were resolved quickly. More

Great service as expected. Done on time good communication will be back thanks again Karl Done on time good communication will be back thanks again Karl More

Kevin in the service department was very professional and knowledgeable, he explained the issue with my car in simple language and gave me timely updates on his progress. He really went above and beyond and knowledgeable, he explained the issue with my car in simple language and gave me timely updates on his progress. He really went above and beyond and completed the work much earlier than he initially projected. More

The service team is very responsive to my needs and provides exceptional quality of service. provides exceptional quality of service. More

Nice, courteous and the service person was very informative a d helpful. All was done in the time they said would! informative a d helpful. All was done in the time they said would! More

I had such a fantastic experience with Dirito Brothers. I bought a used car and Alex was my sales person, who was great throughout the process. It was smooth and I felt he was genuine and transparent throu I bought a used car and Alex was my sales person, who was great throughout the process. It was smooth and I felt he was genuine and transparent throughout the process. Every single thing about the car was as described, and he went above and beyond to understand me and provide a positive experience. I had a lot of discussions on the phone since i live far away from the dealership. Once i got in, everything was timely, he took time to explain how things would work and ensured he was ready to help me make the purchase. After that he introduced me to the finance manager who was great, friendly and humorous. I wasn't upsold anything - just thoroughly got answers to any questions i had. They also have a very cool touchscreen system which was quite fun to play with as i signed the paperwork. To be honest, this was a 5/5 buying experience and though i have not thought about buying a VW, i would strongly consider purchasing any car from Dirito Brothers. Thanks guys for the lovely service you'll provided - I highly recommend anyone considering a car to check in with Dirito Brothers. More

When I met Gus, I immediately felt comfortable. Gus was very thorough when showing me all the options available within my budget and I never felt pressured. He was patient and such a pleasure to wo Gus was very thorough when showing me all the options available within my budget and I never felt pressured. He was patient and such a pleasure to work with and I got to drive away in the perfect car! More

It’s nice and professional. Maybe it’s just me but I find it to be expensive. Maybe it’s just me but I find it to be expensive. More