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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,745 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,745 reviews

February 16, 2025

Courteous professional service delivering on time performance. Theg kept me informed of progress via text. More

by james.r.donnelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback. We're pleased to know you appreciated our reliable service and communication at Dirito Brothers Walnut Creek Volkswagen. If there's anything else we can do, feel free to reach out.

February 15, 2025

Marina was very knowledgeable, helpful and supportive. Everyone was helpful and know what they are doing. More

by MASHA.RUDENKO77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback and are glad our team could assist you. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

February 15, 2025

My check engine light was on when I dropped my car off. When I picked it up later that evening, the light was turned off. By the time I turned it on in the morning, the light was back on. The service assoc More

by megan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello Megan, Clear and timely updates are important to us, and we take your feedback about your recent service visit seriously, particularly regarding your check engine light and the communication during your appointment. I’d welcome the opportunity to discuss your experience further. Please feel free to reach out at your convenience. Best regards, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

February 15, 2025

Feel confident my car is being well taken care of at this dealership, and I love working with Marina! More

by SLZIMM108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad you feel confident in our team's service at Dirito Brothers Walnut Creek Volkswagen. It's great to hear that you're enjoying working with us!

February 15, 2025

Outstanding service and incredible personnel. They are customer service oriented and are patient. Plus they have done an incredible with maintenance on my 2011 VW Jetta. More

by LINNAA47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with our team and the maintenance on your Volkswagen Jetta at Dirito Brothers Walnut Creek Volkswagen. We appreciate your kind words about our service and personnel.

February 15, 2025

Best experience ever at Dirito brothers, I went in for a warning light issue with my vehicle and they were so professional and made everything such a smooth process. Sean from services was on point and wil More

by AGTO271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback and are pleased that you had a positive experience with our team at Dirito Brothers Walnut Creek Volkswagen. Your comments mean a lot to us, and we look forward to serving your needs again.

February 14, 2025

Everything well very well. No problems or complaints. They corrected a problem made by a different facility. More

by DHGOLD
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear you had a smooth experience with us at Dirito Brothers Walnut Creek Volkswagen. We appreciate your kind words and thank you for choosing our service.

February 13, 2025

Friendly service and I love the new mobile experience for the service done on my car! More

by AARONHELLAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Feb 14, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. We're pleased to hear you enjoyed our new mobile experience at Dirito Brothers Walnut Creek Volkswagen.

February 13, 2025

I always get the best service from Kevin. I apreciate his vast knowledge, attitude and honesty More

by DEB1098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear you appreciate our team's knowledge and honesty. We value your feedback at Dirito Brothers Walnut Creek Volkswagen.

February 13, 2025

Kevin and I work with each other for more than 11 years. Just a day before I brought my car for service I had an issue with a complete loss of electric power. After contacting Kevin he went well beyond his More

by PJHSCHNEE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Tziolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear that you had a positive experience with our team. At Dirito Brothers Walnut Creek Volkswagen, we strive to provide exceptional service for all VW needs. Wishing you safe and pleasant travels ahead.

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