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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,704 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,704 reviews

January 28, 2025

Marina was extremely communicative and helpful. She made the process very smooth for me. Gus is also wonderful! More

by Samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience. We're glad our team at Dirito Brothers Walnut Creek Volkswagen was able to help make the process smooth.

January 27, 2025

Sean the service consultant is excellent. Phil the diesel mechanic is exceptional. Other than that I don’t know anything about the overall dealers qualities. These two men should be considere More

by BRUCEMREED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Where is the rating for the most important employees of the service department, the mechanics. Phil the diesel mechanic is excellent
Feb 03, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello. We are happy to know that our Service Team provided you with great service. We value your business with Dirito Brothers Walnut Creek Volkswagen and appreciate your positive rating and feedback. If you would like to discuss anything further, please do not hesitate to contact us.

January 25, 2025

John Benitez provided excellent customer service, from the moment we called for first time until we drove out of the dealer with the car that same night. More

by juliesantiago
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear our Sales Team took great care of you at Dirito Brothers Walnut Creek Volkswagen. Enjoy your new ride.

January 24, 2025

Marina was super helpful and very knowledgeable . She's also very professional kudos to Marina More

by Tanjiro Kamado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad our team was able to be so helpful and professional. Thanks for sharing your experience at Dirito Brothers Walnut Creek Volkswagen.

January 24, 2025

The clutch on my Jetta was replaced on time, as promised, and appears to be operating very well. Why the clutch should need replacing at less than 35,000 miles is another question. More

by RMUNRO2640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience. We're pleased to know the clutch replacement on your Jetta was completed on time and is operating well. If you have any concerns or questions about the replacement, feel free to contact our Service Team at Dirito Brothers Walnut Creek Volkswagen.

January 23, 2025

Salesman is great and he goes above and beyond . Very friendly guy and very helpful More

by Sharif umair
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
mike raff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with our Sales Team. We wish you well in your driving journey from Dirito Brothers Walnut Creek Volkswagen.

January 21, 2025

Sean is always so polite and helpful! This was the second year Sean helped me with service on my car. Plus all other staff was friendly and helpful with my questions. More

by MICKEYOR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your great review! We’re glad to know that your experience with our Service Department at Dirito Brothers Walnut Creek Volkswagen was positive and that our staff was both friendly and helpful. We will always be here to help, don't hesitate to reach out to us whenever needed.

January 21, 2025

This was the best service I have ever received from a dealership in my 25 years of purchasing vehicles. AB made the process painless. I was in and out in less than 2 hours, and that is with test drivin More

by MIGUELCAMPOS7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AB
Jan 22, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your wonderful feedback! It's wonderful to know that your experience at Dirito Brothers Walnut Creek Volkswagen was the best you’ve had in 25 years of purchasing vehicles. We’re glad that our Sales Team made the process smooth and efficient. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

January 20, 2025

Kevin was great! He was communicative over text and they finished the work before promised. More

by jacob.kislevitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback. We're happy to hear you appreciated our team's communication and timely service at Dirito Brothers Walnut Creek Volkswagen.

January 19, 2025

No wait time, professional staff, checking in and out was done quickly, and car service was completed ahead of schedule. More

by ROLLO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience. We're glad we could meet your expectations at Dirito Brothers Walnut Creek Volkswagen.

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