
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,745 reviews
Courteous professional service delivering on time performance. Theg kept me informed of progress via text. performance. Theg kept me informed of progress via text. More
Marina was very knowledgeable, helpful and supportive. Everyone was helpful and know what they are doing. Everyone was helpful and know what they are doing. More
My check engine light was on when I dropped my car off. When I picked it up later that evening, the light was turned off. By the time I turned it on in the morning, the light was back on. The service assoc When I picked it up later that evening, the light was turned off. By the time I turned it on in the morning, the light was back on. The service associate did not reach out to even explain what the problem was. I had to text and ask the following morning, in which it was explained that there is an issue, but it’s “safe to drive.” He then asked when I could come in so the service team could take a look at my engine. I responded within 15 minutes and then he never responded to that. I normally don’t give bad reviews, but I’m just not happy with this treatment at all. I made an appointment on my own through the website with another associate who I’ve worked with in the past and is an excellent communicator. More
Feel confident my car is being well taken care of at this dealership, and I love working with Marina! dealership, and I love working with Marina! More
Outstanding service and incredible personnel. They are customer service oriented and are patient. Plus they have done an incredible with maintenance on my 2011 VW Jetta. They are customer service oriented and are patient. Plus they have done an incredible with maintenance on my 2011 VW Jetta. More
Best experience ever at Dirito brothers, I went in for a warning light issue with my vehicle and they were so professional and made everything such a smooth process. Sean from services was on point and wil warning light issue with my vehicle and they were so professional and made everything such a smooth process. Sean from services was on point and will always contact me in a timely manner. More
Everything well very well. No problems or complaints. They corrected a problem made by a different facility. No problems or complaints. They corrected a problem made by a different facility. More
I always get the best service from Kevin. I apreciate his vast knowledge, attitude and honesty I apreciate his vast knowledge, attitude and honesty More
Kevin and I work with each other for more than 11 years. Just a day before I brought my car for service I had an issue with a complete loss of electric power. After contacting Kevin he went well beyond his Just a day before I brought my car for service I had an issue with a complete loss of electric power. After contacting Kevin he went well beyond his call of duty and (with the help of AAA) we soon had everything working again. Kevin is extremely knowledgeable about VW cars and able to convey his expertise in a professional manner. I really like to work with Kevin. More