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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,641 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,641 reviews

May 27, 2024

Zack was very helpful with my prospective purchase and knowledgeable about the vehicle! Everyone was very efficient and kind. There was one issue with the vehicle that was not noticed upon the dealerships More

by karleyz
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Tziolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive feedback with us. It's a pleasure to know our Sales Team provided you with helpful and efficient customer service throughout the purchase of your vehicle. We appreciate you choosing Dirito Brothers Walnut Creek Volkswagen.

May 27, 2024

Every there is a profesional marina was great explained the service keeping me informed about the service done on time sales was also friendly the managers too said hello to the DiritoBrosVW always soo war More

by Sedan Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Tziolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
mike raff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback about the services and friendly atmosphere at Dirito Brothers Walnut Creek Volkswagen. It's our goal to keep you well-informed and comfortable during your visit. Thank you for choosing us for your VW needs and recommending us.

May 26, 2024

The service department did an excellent job. It was very easy working with them. yes it was More

by LARRY777777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback on the service department at Dirito Brothers Walnut Creek Volkswagen. We appreciate your comments and are glad to hear about your positive experience with us.

May 26, 2024

Thank you so much for your great service, I appreciate your patience with us. We were a little embassased that we got the estimate wrong (no fault of yours). Ron was also super helpful as always. More

by PJPiette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback and are glad to hear that our team provided you with great service at Dirito Brothers Walnut Creek Volkswagen. Thank you for recognizing their patience and helpfulness. If there’s anything more we can do for your vehicle needs, feel free to let us know.

May 26, 2024

Finally, a dealership that knows something about cars and customer service. Great place to deal with. More

by MIKE@WORKSHOP1.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
May 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recognizing both our automotive knowledge and customer service at Dirito Brothers Walnut Creek Volkswagen. We appreciate your positive feedback about your experience with us.

May 25, 2024

John was extremely helpful in getting our family the right car! He was very responsive and was able to keep us informed throughout the entire process and we weee in and out in about 2 hours. John did an More

by KALVCHEN86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience at Dirito Brothers Walnut Creek Volkswagen. We're glad to hear that our team was responsive and helpful as they guided you through the car-buying process swiftly.

May 25, 2024

Was easy and quick. It was great to come in at my appointment time and be met at my car as soon as I arrived. More

by carol.umanzor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience at Dirito Brothers Walnut Creek Volkswagen. It's great to hear that the appointment and service met your expectations. We appreciate your feedback and are here to assist whenever you need us.

May 25, 2024

Excellent experience, from start to finish. Ron Simi was helpful, patient, and very knowledgeable -- a terrific asset to your business. More

by exilio
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience at Dirito Brothers Walnut Creek Volkswagen. We appreciate the recognition of our team's efforts in providing knowledgeable and patient assistance. Your feedback is valued highly.

May 25, 2024

Appreciate great customer service. Very professional. Timely communication. Easy to schedule appointments. Maintenance issues resolved! More

by RGPRINGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with our customer service, communication efficiency, and maintenance resolution at Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback on the ease of scheduling appointments with us.

May 25, 2024

I always get great service when I bring my car in whether the issue is big or small. More

by KJOCHALEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We are pleased to know that you always receive great service when bringing your vehicle to Dirito Brothers Walnut Creek Volkswagen. We appreciate your business.

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