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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,710 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,710 reviews

February 03, 2025

wonderful pleasant to deal with as always, knowledgeable getting me what i needed on my vehicle. deeply appreciate it. thanks Sean More

by MA-001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear our team provided what you needed for your vehicle. We deeply appreciate the kind words and your support of Dirito Brothers Walnut Creek Volkswagen.

February 02, 2025

All the employees who work at Dirito Brothers are helpful. Andres Garcia and Kevin Hubert are the employees who assisted me the most in sales and maintenance of my automobile, Thanks More

by ddoan4945
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for highlighting the assistance from our team. We're pleased to hear about your experience at Dirito Brothers Walnut Creek Volkswagen.

February 02, 2025

Very pleasant and relaxed atmosphere. Mike seemed to be genuinely interested in getting a good deal for us. More

by KERSTIN0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
mike raff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're happy to hear you found the atmosphere welcoming. Our team always strives to make your experience enjoyable at Dirito Brothers Walnut Creek Volkswagen. Wishing you all the best with your new vehicle.

February 02, 2025

Excellent team everyone is so friendly. excellent customer service. They make me feel so comfortable. Love to comeback. More

by JOSEAYALA08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Tziolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto
Feb 02, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the kind words. Everyone at Dirito Brothers Walnut Creek Volkswagen appreciates your feedback and looks forward to assisting you with any future needs.

February 01, 2025

John was very friendly and easy to work with. I really felt like he had my best interests in mind, so it was easy to trust him. Appreciate all your help! More

by JARED.COTEJO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear you had a positive experience with our team at Dirito Brothers Walnut Creek Volkswagen. Thank you for your kind words and support.

February 01, 2025

Check in process was smooth. Ended up being quicker than initially told which is always a nice surprise. Clean and nice customer waiting area. More

by ambernicolerodoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for sharing your experience with our Service Team at Dirito Brothers Walnut Creek Volkswagen. We're glad to hear you enjoyed our waiting area and quicker service.

February 01, 2025

I think I was overcharged for a front plate installation. Don’t mind paying some sort of fee but over $60 for that is a bit absurd and not necessary. More

by CAMINEROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, We value your feedback. I would like the chance to speak with you about your recent experience with our Service Team regarding the cost associated with the installation of a front plate on your vehicle. It would be appreciated if you would contact me at a time that is convenient for you. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

February 01, 2025

Sean is always helpful when I bring in my car. Let's me know what needs to be done and is great! More

by mikehawth
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback. It's great to hear that our team continues to assist you well at Dirito Brothers Walnut Creek Volkswagen.

January 31, 2025

The process to purchase a car was easy and very low pressure. I was able to take the time I needed to make my final decision. John Benitez was friendly and well informed. More

by dcmefontana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

That's great to hear! Glad our team could make your car-buying experience smooth and pressure-free at Dirito Brothers Walnut Creek Volkswagen.

January 31, 2025

Great Service, appreciated not being "up-sold" when just getting a recall taken care of. More

by pauljbold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for choosing Dirito Brothers Walnut Creek Volkswagen. We're glad to hear you were satisfied with the recall service. Wishing you safe travels.

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