Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,626 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,626 reviews
December 23, 2024
Hello thanks for an amazing deal and for always being friendly professional & welcoming we will definitely be back when we are in need of a new VW Jeff & Gus the Bus are awesome. friendly professional & welcoming we will definitely be back when we are in need of a new VW Jeff & Gus the Bus are awesome. More
by allancalderon85
Employees Worked With
December 22, 2024
Sean is absolutely great however whom ever serviced the vehicle in service created another (new) noise due to cat being replaced. And, car was returned filthy, I usually take the car in spotless but this t vehicle in service created another (new) noise due to cat being replaced. And, car was returned filthy, I usually take the car in spotless but this time due to (rain) and the 911 issue it required immediate attention. Upon picking the car up, I was very disappointed. More
by MIKEMIZZ60
Verified CustomerEmployees Worked With
Sean -nService
December 21, 2024
Excellent customer service with great communication throughout the service. Everyone was very helpful and Sean, my service advisor explained what was included in the 30,000 mile maintenance, advised me throughout the service. Everyone was very helpful and Sean, my service advisor explained what was included in the 30,000 mile maintenance, advised me of suggested repairs as well as costs for the tires. More
by cchenshaw
Employees Worked With
December 21, 2024
The BEST dealership around. They really take the time to answer questions and the trade-in and purchase process went very smoothly. We worked with Gus who instantly felt like a They really take the time to answer questions and the trade-in and purchase process went very smoothly. We worked with Gus who instantly felt like a friend. His service is world class! More
by Brittanymorrison
Employees Worked With
Other Employees :
Woman who processed paperwork in finance was fantastic!
December 21, 2024
Appointment for an oil change at 920am did not get done till after 5pm. It took a whole day, why make a morning appointment if that’s the case till after 5pm. It took a whole day, why make a morning appointment if that’s the case More
by APASCUA1961
Employees Worked With
December 21, 2024
Kevin is a true professional. Appreciate his honesty and communication and product knowledge of atlas. Appreciate his honesty and communication and product knowledge of atlas. More
by bcox1000
Employees Worked With
December 20, 2024
The service work took far longer than expected (two full days) but Kevin Hubert was on top of it all the way, keeping me informed and aware. The mechanic did a great job and went the extra mile with a few days) but Kevin Hubert was on top of it all the way, keeping me informed and aware. The mechanic did a great job and went the extra mile with a few extras. A very competent and professional team. I will return if and when further work is needed. More
by DHGOLD
Employees Worked With
December 19, 2024
Was driving past Dirito VW and saw the beautiful Monterey Blue 2025 VW Jetta GLI sitting on the lot. The refresh for 2025 made it worth stopping to take a look. I was driving my 2019 VW GLI which I love and Blue 2025 VW Jetta GLI sitting on the lot. The refresh for 2025 made it worth stopping to take a look. I was driving my 2019 VW GLI which I love and also purchased from Dirito Bros back in 2019. This has been one of the best and most reliable cars I have owned and is a pleasure to drive. This would be the fourth VW I purchased from Dirito. I stopped to take a closer look and was greeted by Zach Tziolis. He asked me if I had any questions gave me a tour of the car inside and out and had a no pressure attitude. Very pleasant salesperson. He offered to have an appraisal done by Sterling Daniels on my current vehicle which came in higher than expected. After giving me some numbers on the new car that were very fair, I went home to think about if I wanted to move forward. Again no pressure to buy that day from Zach and no annoying follow-up calls. He allowed me the time to make a decision which I ultimately decided to purchase after not deciding to purchase. I secured my own financing through my credit union but Jeff was able to get me a better rate at the same terms through VW Credit so I went with that financing option which ended up making the purchase that much easier. Eddie Miller in the finance office was efficient in getting the paperwork which was all done electronically processed and we were on our way. I absolutely love my new GLI and Zach and the team made it another great buying experience from Dirito VW. Customer for life!!!! More
by Russ65
Employees Worked With
Other Employees :
Ed Miller - Finance
December 19, 2024
Excellent! John was so helpful. No pressure and very informative. He answered all of our questions. Great experience! John was so helpful. No pressure and very informative. He answered all of our questions. Great experience! More
by the4trinidads
Employees Worked With
December 18, 2024
Great job fixing my tire with removing the nail and patching it up for me. patching it up for me. More
by MQALARCON
Employees Worked With
