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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,638 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,638 reviews

June 29, 2024

Marina was very attentive and helpful in addressing my issue. I would definitely recommend her. More

by MAXJACOB73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience at Dirito Brothers Walnut Creek Volkswagen. It's great to hear that our team was helpful and attentive in addressing your issue. Your recommendation is much appreciated.

June 29, 2024

Excellent Service as always . Very very happy long term customer . Have owned several cars from DiritoBrothers over the last twenty plus years. Always a top notch place. More

by jonberke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your longstanding loyalty to Dirito Brothers Walnut Creek Volkswagen and for trusting us with your vehicle needs over the years. We appreciate hearing about your positive experiences and look forward to continuing our relationship.

June 29, 2024

Everything was top notch. Scheduling the appointment, delivery and pick up were seamless. I appreciated the ease of the entire experience. More

by BENDAPACE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with scheduling, delivery, and pick up at Dirito Brothers Walnut Creek Volkswagen. We appreciate your appreciation of the ease provided throughout your visit. It's our goal to maintain this level of service.

June 28, 2024

Long time happy customer. Always appreciate Kevin and Shannon - best customer service and great people! More

by THEDETRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your loyalty to Dirito Brothers Walnut Creek Volkswagen. It's gratifying to know that our team continues to provide excellent customer service. We value your feedback and appreciate the recognition of our staff.

June 27, 2024

Excellent Customer Service. Clean waiting area. Service delivered on time as promised for my recent Tiguan pre paid Service visit. Nice job on my Golf Sportwagen repairing/repla More

by boccewood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experiences with both your Tiguan and Golf SportWagen services at Dirito Brothers Walnut Creek Volkswagen. We appreciate the feedback on our facility and timeliness. It's great to hear we could help with your Turbocharger issue effectively.

June 26, 2024

This dealership has it all: sales, training, maintenance. The staff is responsible courteous and efficient, which inspires full confidence. More

by CE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nanika Orgil
Jun 27, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for highlighting the comprehensive service at Dirito Brothers Walnut Creek Volkswagen. We appreciate your recognition of our team's dedication to professionalism. Your confidence in us is greatly valued.

June 26, 2024

Kevin was awesome to work with, he was very nice and helpful. The dealership was very clean. More

by pisarevich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience at Dirito Brothers Walnut Creek Volkswagen. We're glad to hear our team and facility met your expectations. Your feedback is appreciated.

June 25, 2024

Kevin was, personable, friendly, knowledgable and professional. Wait time on a service date took longer than expected, but not excessive. My car was fixed quickly, once it was in the shop. Very good More

by JSNMCKEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience at Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback about the wait and are glad to hear that our team was able to effectively assist once your car was in the shop.

June 25, 2024

Everything was quick and easy at Dirito Brothers. Gus was awesome to work with and we highly recommend him. More

by W
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with our team at Dirito Brothers Walnut Creek Volkswagen. It's great to hear that the process was quick and easy. We appreciate your recommendation.

June 25, 2024

Sean is great. He was very warm and responsive and I was able to reach him directly. He was also straightforward. Taking off 1 star because this dealership never h More

by jstex2003
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback about your service at Dirito Brothers Walnut Creek Volkswagen. We value your business and if you would like to discuss anything further, please do not hesitate to reach out to us.

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