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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,633 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,633 reviews

July 28, 2024

Easy and smooth to make the desired result. So pleased with the result, definitely I am going to recommend this dealer to anyone. More

by BLANCABONILLA65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recommending Dirito Brothers Walnut Creek Volkswagen. We’re glad to hear your experience was easy and smooth. Enjoy your new ride!

July 28, 2024

The Dorito Brothers Team did a great job servicing my car and making sure the part I needed fixed was done in a timely manner. They were able to push up my service date so I didn't have to bring my car back More

by BRUSHMARIAH27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the kind words. We are glad you had a good experience with Dirito Brothers Walnut Creek Volkswagen and our team was able to assist promptly.

July 28, 2024

Marina at Walnut Creek VW was great. Unfortunately mechanics are another issue, I had to bring my car right back because it was making a new knocking sound. The bolt that holds the sway More

by KATYFAIRMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, We are pleased that Marina provided great customer care during your recent service visit. I would like to speak with you regarding the feedback on the knocking sound and the experience you have shared. Would you reach out to me at a time that is convenient for you to discuss this further? I look forward to speaking with you. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

July 28, 2024

It was an efficient and easy visit. My service advisor was very pleasant. Everything was as expected More

by DFOLDVARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for sharing your great experience with us at Dirito Brothers Walnut Creek Volkswagen. Wishing you all the best.

July 27, 2024

Dirito brothers helped me out with some warranty repairs. The whole team is very effective and professional. More

by ws.lindelof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to know our team was effective and professional with your warranty repairs. Thanks for sharing your experience at Dirito Brothers Walnut Creek Volkswagen.

July 26, 2024

John and the whole team were fantastic! Really easy to work with and kind! They went above and beyond to make sure we got the car we wanted and were ok with us leaving to check out some oth More

by TED30
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the 5-star review of Dirito Brothers Walnut Creek Volkswagen. We're glad our team was able to help you get the car you wanted. Happy driving!

July 26, 2024

great customer staff; timely service; thanks for the service;; great customer staff; great hours ok More

by TOM@OSUCPA.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the kind words and high rating. We're glad our team at Dirito Brothers Walnut Creek Volkswagen could assist you.

July 26, 2024

Everyone from Kevin in service to our awesome mechanic (who explained everything to us) were amazing! More

by monopolichix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Our awesome mechanic! Working outside on my dead car in the high heat wave!
Jul 26, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad you had a great experience with our team. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen!

July 25, 2024

Marina is the reason why I continue to be a customer here, she’s a gem and an absolute wonderful person to work with. She cares for her customers and I always feel taken care of any issues I have with m More

by MATTANTIPON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen appreciates your loyal patronage. We're glad our team has made a positive impact on your experience with us. Thank you for sharing and take care!

July 25, 2024

Great customer service and very nice love the car! Also I was able to get a good deal thanks john! More

by JOHNNYB95.JB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen is pleased to hear you’re enjoying your car and had a great customer service experience. Our team appreciates the feedback. Thank you for choosing us.

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