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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,633 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,633 reviews

August 05, 2024

The overall experience was good. Ron the sales person was excellent. I didn't as much appreciate the lady in the finance department because it was clear that once I declined purchasi More

by hsuman24
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello. We appreciate your feedback and are pleased to hear that you had an overall good experience with our Sales Team. We value your business with Dirito Brothers Walnut Creek Volkswagen and if you would like to discuss anything further, please do not hesitate to reach out to us.

August 05, 2024

Andres was friendly and professional. His expertise about the Atlas car and knowledge on how to finance was useful. More

by CNFRANKEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear you had a positive experience with our team at Dirito Brothers Walnut Creek Volkswagen. Enjoy your Atlas. Take care!

August 05, 2024

Very good with great communication. Definitely would work with Kevin again. I I appreciate the customer service. More

by PLAGAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for your kind words. We're glad you appreciated our customer service. We look forward to assisting you again at Dirito Brothers Walnut Creek Volkswagen.

August 04, 2024

Kevin was amazing. Helped with all my questions. Fit me in without an appointment. Communicated and kept me in the loop More

by JACI.BEARDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words about our team. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen!

August 04, 2024

I had to keep calling for status of my car repair. I was not notified otherwise. I have gone to another Volkswagen dealership and was constantly updated on status of repairs and offered an Uber/ride t More

by MORGANDE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marina Felix
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, We appreciate you sharing your recent experience with us here at Dirito Brothers Walnut Creek Volkswagen. Our Service Team prides itself on the high-quality standards that we maintain and I would appreciate the opportunity to speak with you about the level of communication that you received regarding the status of your vehicle. Please reach out to me at your earliest convenience. Best regards, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

August 04, 2024

Great service! Very friendly atmosphere! from the beginning of the service to the Sean was so helpful More

by ptisdell38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the kind words about Dirito Brothers Walnut Creek Volkswagen. We're glad to know our team offered great service and created a friendly atmosphere for you.

August 04, 2024

Sean was great to talk to, and was helpful in getting me a ride home. The service area is clean and everyone is very helpful. More

by LCFISCHER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback. We appreciate your kind words about our team at Dirito Brothers Walnut Creek Volkswagen and our facilities. Take care!

August 04, 2024

Sean was great. Noted everything I told him first time coming in & properly informed me More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We genuinely appreciate your feedback. Happy to hear how well our team took care of you at Dirito Brothers Walnut Creek Volkswagen.

August 04, 2024

Always a good experience at VW from start to finish. Kevin is our usual rep when we go in for any kind of service. Kevin is professional and great at explaining the issue and what needs to be done in or More

by brunellagk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen appreciates your kind words. We're thrilled to hear you had a great experience with our team and that our service met your expectations from start to finish. Until next time, take care!

August 03, 2024

Kevin was professional. Accommodating and helpful. Erin was helpful. Staffs are friendly and professional. Thanks you. More

by VIOLAtheGREAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recognizing our team's professionalism and accommodation at Dirito Brothers Walnut Creek Volkswagen. We appreciate your business.

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