Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,633 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,633 reviews
August 18, 2024
We’ve been customers of Dirito Brothers VW for 18+ years. The staff has consistently been friendly, courteous and professional for the entire duration. The staff has consistently been friendly, courteous and professional for the entire duration. More
by MOBILEGMCQ3
Verified Customer
August 18, 2024
He lets us know what is needed right away. Does call back and let us know any updates. Very considerate and helpful. Does call back and let us know any updates. Very considerate and helpful. More
by martinezrw15
Employees Worked With
August 17, 2024
I took my car in due to the faulty air conditioner, on numerous occasions. I took it not only at the Walnut Creek location, but also to other VW dealers in different states while traveling, However, the u numerous occasions. I took it not only at the Walnut Creek location, but also to other VW dealers in different states while traveling, However, the unit kept leaking freon, and all they did was put some dye in it to detect the leak, but they would not find the leak each time I took it back. The service representative who helped me was Sean. He was very attentive, and he really listened to my concerns. He ensured the freon leak was finally identified and fixed. Thank you for being a good listener, Sean. More
by SLCUELLAR
Employees Worked With
August 17, 2024
Always a pleasure working with this dealership. Glad to see so many familiar faces over the years. Glad to see so many familiar faces over the years. More
by SKVERSKYN
Employees Worked With
August 16, 2024
The service provider, Sean gave us excellent customer service and our car was ready when promised. service and our car was ready when promised. More
by MELIA.BARNUM
Employees Worked With
August 16, 2024
Terrific job 5 starts from moment I got started with my new car was ready waiting professional service and great people DiritoBrosVW Sales And Service best car buying and service maintenance for been to o new car was ready waiting professional service and great people DiritoBrosVW Sales And Service best car buying and service maintenance for been to other companies not even close smiles fun quick knowable people got best instead to helping you with your car needs no matter what’s wrong management is also the best working together with their staff communication skills 100% must come see the state of the art showroom parts service amazing customer support team VW Of America and DiritoBrosVW of Walnut Creek is my #1 place for my car needs. Thank you all. More
by Sedan Man
August 15, 2024
Best customer service , everyone is friendly and informative . Worth the commute from SF to get service informative . Worth the commute from SF to get service More
by nikkizkia
Employees Worked With
August 15, 2024
Fast, professional and courteous! They all took the time to explain what was needed and was going on and were very transparent! They all took the time to explain what was needed and was going on and were very transparent! More
by HEATHERGREENWELL
Employees Worked With
Other Employees :
The technician deserves credit as well. I don’t k own who he was but I imagine he did a thorough job to get us back on the road safely
August 13, 2024
Gus Davilla showed us all the different models and options. He was great to work with. The dealership is professional and they carry a large inventory so you are sure to find what you’re looking for! options. He was great to work with. The dealership is professional and they carry a large inventory so you are sure to find what you’re looking for! More
by JACKANDWENDYA
Employees Worked With
August 13, 2024
I received excellent service from the moment I walked thru the door. My purchase process was easy and comfortable and the overall experience was great. I love my car! thru the door. My purchase process was easy and comfortable and the overall experience was great. I love my car! More
by PAUL.D.KING62
