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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,633 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,633 reviews

August 30, 2024

Very professional staff that are willing to listen to your needs and concerns, and assist you to find what you want. More

by ASSRRAR01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Tziolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen is grateful for your kind words about our team. We appreciate your trust and support. Thank you and take care.

August 29, 2024

Excellent customer service, professional, knowledgeable and did an excellent job on my car. In addition, facilities, as well as their waiting area are clean. More

by emtzee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the kind words. At Dirito Brothers Walnut Creek Volkswagen we pride ourselves on providing top-notch service, and a clean waiting area. We appreciate your support.

August 29, 2024

Marina was great - very pleasant and good follow thru. Service was good. Cashier was efficient, pleasant and courteous. More

by MARISAMCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your review. We're pleased to hear of your experience with our team at Dirito Brothers Walnut Creek Volkswagen.

August 28, 2024

I have visited Sean 4 times at the Dirito Brothers dealership and have always received excellent and professional service. More

by snailguy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear you've had excellent and professional service at Dirito Brothers Walnut Creek Volkswagen. Thanks for your feedback.

August 28, 2024

Professional and excellent from the moment I walked in and until I drove away on my new vehicle. Less than 2 hours total time spent. More

by ERICFREHE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for sharing your experience. We're happy you enjoyed our service and the fast process at Dirito Brothers Walnut Creek Volkswagen. Wishing you smooth travels in your new vehicle.

August 28, 2024

Super professional, very informative, and great service! I really appreciated the transparency with my extended warranty and the video walkthrough post-inspection was very helpful. Kevin is great! More

by bridgetbelcher19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your feedback. We appreciate your kind words and are glad that our team at Dirito Brothers Walnut Creek Volkswagen could assist you with your extended warranty. Safe travels!

August 26, 2024

Always a pleasure doing business with Dirito Brothers. Couldn't be happier with the service department. More

by eric.throne.csr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin, Marina, Sean.
Aug 28, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for your kind words. We're happy to hear you’re satisfied with our service department at Dirito Brothers Walnut Creek Volkswagen.

August 26, 2024

Such a pleasant and enjoyable purchasing experience. I’ve never had such a great and easy time buying a car. Mike was amazing. More

by CRAZYHORSE289HP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
mike raff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We've always strived to make car-buying enjoyable at Dirito Brothers Walnut Creek Volkswagen. We're glad to hear our team helped create a great experience for you. Thank you, and enjoy your new vehicle!

August 25, 2024

Kevin kept me informed during the long process of getting the service warranty honored. The Tijuan 2017 went into the shop May 22,2024 & was finished August 21, 2024 Gave me honesty answers not at kind I w More

by JOMX4
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We are very glad to know our Service Team took excellent care of your Tijuan and was able to honor your service warranty. We appreciate your positive feedback and value your business with Dirito Brothers Walnut Creek Volkswagen.

August 25, 2024

Everything usually goes as smoothly as it can be, welcoming people and a good facility More

by TAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review. We are pleased to know things ran smoothly for you at Dirito Brothers Walnut Creek Volkswagen. We appreciate your business.

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