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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,632 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,633 reviews

September 18, 2024

Excellent customer service! Transportation accommodations to my work location 10mins around Walnut Creek that’s a big help both ways. More

by TSTAANA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your review. We're glad Dirito Brothers Walnut Creek Volkswagen could assist with the transportation accommodations.

September 18, 2024

Respectful and professional staff. Amazing facility and top quality cars. Everyone we worked with - Ron, Zach, and Eddie all treated us like family. Initially I was very apprehensive a More

by CZELLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Tziolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie “Five Stars”
Sep 20, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen. We appreciate your kind words about our team and the facility. Wishing you many happy miles in your new car!

September 18, 2024

lose the attitude kevin, worked with Marina in the past and she was great. will be requesting her in future More

by moends
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Thank you for taking the time to share your feedback. We pride ourselves on high-quality standards here and I would appreciate the opportunity to speak with you regarding the experience you had with our Service Team. When it is convenient for you, please reach out to me directly to further discuss. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

September 18, 2024

Ed and John was absolutely awesome. They were very professional and very conscious of my time. More

by RICH82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen is glad you had a professional experience with our team. It's great to hear they were mindful of your time. Thank you for the review and we appreciate your business.

September 18, 2024

I brought the car in for a factory recall. The work was done within the promised time. More

by awpoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback. Glad to hear everything was completed as expected at Dirito Brothers Walnut Creek Volkswagen.

September 17, 2024

A very positive buying experience and friendly staff. I would buy again. Great work guys. More

by OLDMOOSECAT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the kind words. Happy to hear you enjoyed your buying experience with Dirito Brothers Walnut Creek Volkswagen. Wishing you many enjoyable miles ahead!

September 16, 2024

Very good service, professional,pleasant,friendlinessExplained process in an under stable way and tried help ways to provide further service. Thank you More

by MOUNIRLESHAA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed
Sep 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen appreciates your review. It's great to know you found our service professional and helpful. Wishing you safe travels ahead.

September 16, 2024

Always the best service at Dirito Brothers. The reason why I will never go anywhere else. More

by SIMPSIONI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen appreciates your loyalty and kind words.

September 15, 2024

Very professional. Kevin was very helpful. The employees that took the car in are very kind as well. More

by DANNY.INALDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

DANNY.INALDO responded

Thank you for taking care of the recall for my car. Everyone was very professional. Thanks Kevin!

Sep 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. We're pleased to hear our team at Dirito Brothers Walnut Creek Volkswagen provided you with professional service. Wishing you a great day ahead.

September 15, 2024

It took awhile before I was helped even though I had an appt. My bill originally was paid by someone else with the same first name More

by Ddcroteau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Thank you for sharing your feedback with us here at Dirito Brothers Walnut Creek Volkswagen. I would like to speak with you about your recent experience with our Service Department. If you could contact me at a time that works best for you, it would be greatly appreciated. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

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