Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,455 reviews
Great Service! So easy to make an appointment and receive an honest assessment of what is needed. The cost while higher because it is a Dealer', the work is always done right, and time is not wasted receive an honest assessment of what is needed. The cost while higher because it is a Dealer', the work is always done right, and time is not wasted while you try to get mistakes corrected! More
The buying process/experience was good, fast and smooth. However, when the time came to schedule the appointment to have the windshield replaced it was difficult to find someone who can take care of it. It However, when the time came to schedule the appointment to have the windshield replaced it was difficult to find someone who can take care of it. It was indicated a 2-hr job in the appointment but once my wife was in the service department, she was given an estimate of 4-hr estimate with no options to take her back home. More
Wrong parts ordered twice! Oil change took all day! Not sure if tire repair was even done properly my car is still showing loss pressure. sure if tire repair was even done properly my car is still showing loss pressure. More
Excellent service! Gus, our salesman, was very helpful and thorough in describing the VW models available to us and in answering our many questions regarding the EV option. He followed up with welcomed ca and thorough in describing the VW models available to us and in answering our many questions regarding the EV option. He followed up with welcomed calls to make sure we are satisfied with our new ID.4d. More
Gus was a great sport. Very helpful and funny. Helped us get what we needed and get out of there quickly. No wasted time, very happy. get what we needed and get out of there quickly. No wasted time, very happy. More
Dirito Brothers service is the dream. Easy to setup an appointment and easy to deal with the service advices. What more can I say great people. appointment and easy to deal with the service advices. What more can I say great people. More
I've done this before. As always, I was given the very best service and because of my age (87) time is always of the essence and work done, as always takes that into account. No coffee on offer yet very best service and because of my age (87) time is always of the essence and work done, as always takes that into account. No coffee on offer yet though! Walnut Creek Service Dept. is great and I have never let anybody else do maintenance on my little yellow bug!!!! More
I moved out of the Bay Area and by choice make the 125 mile each way journey to have my VW serviced by Dirito. I even inquired about buying an additional car from them I'm so satisfied with my Tiguan and mile each way journey to have my VW serviced by Dirito. I even inquired about buying an additional car from them I'm so satisfied with my Tiguan and this dealership. More
Great customer service. It was one of the best experiences I have in purchasing a vehicle due to the fast service and not a long process. experiences I have in purchasing a vehicle due to the fast service and not a long process. More
Car was repaired quickly and efficiently. I was worried it was going to be a while in the shop but they diagnosed the problem and fixed it right the first time. The service tech explained how the frontal c it was going to be a while in the shop but they diagnosed the problem and fixed it right the first time. The service tech explained how the frontal collision system could get knocked out of alignment with hard impacts (likely the constant pounding from potholed roads!) I suspect I’ll be bringing in the car in for future fixes! More