Dirito Brothers Walnut Creek Volkswagen

It is the third survey I have submit about the same event. I understand you interest to know about the customer's opinion in order to improve your service but it seems it is little excessive in my cas event. I understand you interest to know about the customer's opinion in order to improve your service but it seems it is little excessive in my case. I will continue to bring to service the car in the future to Dirito Bros. because your have the best knowhow. More

Clean modern dealership and service center. Very friendly service advisors and staff. Shuttle service home through Lyft. service advisors and staff. Shuttle service home through Lyft. More

The service department is very diligent and does an excellent job keeping one up to date as to when one's vehicle will be ready. excellent job keeping one up to date as to when one's vehicle will be ready. More

Everything went smoothly from setting up my appointment, dropping the car off, the service, and pick up! Super helpful and friendly customer service! On top of that my car was done quicker than what I was e dropping the car off, the service, and pick up! Super helpful and friendly customer service! On top of that my car was done quicker than what I was expecting! More

Gerard & Erin provided top notch customer service. The sales process was smooth fun and comprehensive. Thanks VW! sales process was smooth fun and comprehensive. Thanks VW! More

Sean is awesome. He helped out with a third party warranty that I shouldn’t have purchased, but he tried very hard to make it work. warranty that I shouldn’t have purchased, but he tried very hard to make it work. More

I was told when the service on my car would be done and my car was ready in less time. I had to wait for my car so this was great! my car was ready in less time. I had to wait for my car so this was great! More

Exceptional customer service and overall car buying experience. The team was careful to consider our car needs and made thoughtful recommendations. Absolutely seamless purchasing process. experience. The team was careful to consider our car needs and made thoughtful recommendations. Absolutely seamless purchasing process. More

Nanika provided excellent service throughout the sales process. Knowledgeable and professional, she worked hard to get the all the paperwork done. The "take the car home and show it to your wife" was process. Knowledgeable and professional, she worked hard to get the all the paperwork done. The "take the car home and show it to your wife" was very helpful in closing the sale. Disappointed that no owner's manual was included with the car. Nanika said she would order one and call when it came in. She pointed me to knowyourvw.com which was helpful but still would like the manual. More

The entire Dirito Brothers team always does an outstanding job. Kevin, in particular, is always at the top of his game. He explains what needs to be done, answers any questions, follows-up with outstanding job. Kevin, in particular, is always at the top of his game. He explains what needs to be done, answers any questions, follows-up with a text to ensure I understand everything, and then personally telephones to explain what work has been done and makes suggestions, if any, about other things to consider. It is a pleasure doing business with Dirito! Jim Cleary More