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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,817 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,817 reviews

August 07, 2022

It is a great place to go the service department is great. My service guy Sean i great to work with. Keeps you up to date with everything about your car More

by SPIDERLG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Aug 08, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the kind words about Sean and your overall impressions of our Service Department.

August 07, 2022

Sean was polite and professional. I’m glad he is the EV expert in the service department. Went above and beyond to have our new ID.4 washed and charging when we returned to pickup. Th More

by PEZZOTTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Certainly pleased to hear that Sean took good car of your ID.4 and had it charged when you arrived! Thanks for the review.

August 06, 2022

All procedures professionally done , Stayed in touch over 2 Days via text ! Kevin was truly Fantastic! More

by frhoward1
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Nice to hear! Thanks so much for taking the time to share your experience.

August 05, 2022

We have been customers of the Dirito Brothers for over 30 years, and we stick with them because of their honesty, their attention to detail, and their commitment to their customers. More

by LOUMCENTEE
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

That's fantastic to hear! Thank you for your loyalty and ongoing patronage. We look forward to serving you again!

August 04, 2022

I had a Friday emergency - a dead battery - and Kevin in the service department really helped me out. He and the rest of the department went beyond the norm for me, and I am very happy about it. Good work! More

by B.POITEVIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

It's our goal to always help a VW driver if we possibly can. Glad to hear that Kevin was able to get you back on the road.

August 04, 2022

Was helped by Francisco in the Service Department, he was friendly, helpful and knowledgeable. Great Service. More

by SIMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco
Aug 08, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear your recent Service visit went so well. Thanks for the review!

August 03, 2022

I was pleased with the purchase and experience but Shannon in the service department went above and beyond to make me a happy customer. More

by Chrisheller70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We like to hear that our team makes customers happy. Thanks for sharing your thoughts and we look forward to seeing you again!

August 03, 2022

Efficient, clean, nice employees, gets back to answer any questions. at times pushy to offer unwanted services More

by mrm_sale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Aug 08, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We value your business and your feedback. Thanks for taking the time to provide a review.

August 03, 2022

Volkswagen is great. Thank you. Thank you for your kind treatment with customers. You were really great. You are always superior. I was at the top of morals. You ha More

by Yousef
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn't mention the names exactly, but they are very special Yeah
Aug 08, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad you had a great buying experience and enjoyed our team. Thanks for the positive comments!

August 02, 2022

I hit several dealerships in my search for a new car. Dirito bros. Walnut Creek was by far the best. No pressure, nice people, easy, informative, willing to let me test several cars so I could narrow d More

by LESLIE1007@rocketmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

So pleased to hear that your experience at Dirito Brothers was a pleasant one. Thanks for the visit!

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