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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,455 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,455 reviews

September 25, 2021

The service was exceptional. Mike the sales man was knowledgeable and answered all our questions and if he didn’t know he found out in a timely manner. Upon buying the car the person was really good at More

by SMALLFOOT1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Sep 29, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Wonderful! We aim for transparency and providing our customers with all the information they need to get the most out of their vehicle. Thank you for letting us know what a great job Mike did! Enjoy!

September 23, 2021

Great place and even greater customer service! This second visit and the team is always fast and friendly! More

by MARGARITATASINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Sep 29, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience with the whole team. Thank you!

September 23, 2021

The service rep was communicating very well during the process and addressed all my concerns. Thank you! More

by chongo5850
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Happy to hear it! Thank you for the positive feedback.

September 22, 2021

Quick, easy and to the point. In and out experience. Thank you Dirito Bros VW More

by JAMESF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi James, We aim to please. Thank you for letting us know how smooth and easy your experience was. We appreciate the positive feedback!

September 20, 2021

They had just the car I wanted and I got a great fair deal price! More

by bahern40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! Can't ask for better than that. Thank you!

September 19, 2021

Staff is very pleasant and professional. Service is great so far. I will be coming back. More

by Priscillac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
Sep 20, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Wonderful! We are happy to have you in the Dirito Brothers family. Thank you for the great feedback!

September 18, 2021

The employees at this dealership are very nice and helpful and answered any questions I had. More

by AINE.COLGAN23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
Sep 20, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience. Thank you!

September 18, 2021

I took my 2015 GTI to Dirito on September 7, 2021 for its 70K service. Kevin has been my service manager for the last seven years and continues to provide excellent advice and service. He always shows More

by RICH.NELSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Sep 20, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great to hear! Building a rapport with our clients is something we take pride in and we are glad to know that Kevin has provided consistently great service the past seven years. We are grateful to have you as a loyal Dirito Brothers customer and appreciate the positive feedback. We look forward to seeing you at your next service. Thank you!

September 17, 2021

Phone contact to make an appointment was hard to accomplish but other than that everything was fine. More

by BVSMITH54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback, we apologize for the frustration with the phone service but appreciate you letting us know so that we can improve in the future. We are happy to hear your service went well overall, thank you!

September 15, 2021

Great experience overall. Would definitely buy from here again. Gerard was really a pleasure to work with. More

by notmereally
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Excellent! We're so happy to know that you had a good experience with Gerard. Thank you for the great review.

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