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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,817 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,817 reviews
September 08, 2022
Clean, well staffed, my advisor is very knowledgeable and helpful. Nice waiting area. Service completed timely. helpful. Nice waiting area. Service completed timely. More
by Jobrochta
Verified CustomerEmployees Worked With
September 08, 2022
Dorito Brothers Volkswagen is the best Volkswagen dealer in the Bay Area! I have only had positive experiences with them. in the Bay Area! I have only had positive experiences with them. More
by slpneal1
Employees Worked With
September 03, 2022
Friendly staff greeted me warmly and promptly. Work was fine in less than the time I was told ahead of time and that allowed me to go about my day. Work was fine in less than the time I was told ahead of time and that allowed me to go about my day. More
by STVNMATTINGLY
Employees Worked With
September 01, 2022
As always, they went above and beyond, even working late to make sure I got my car back the same day. to make sure I got my car back the same day. More
by herminefg
Employees Worked With
August 31, 2022
Great dealership here very honest and straight forward. Gus helped me find the car that I needed for my family. Highly recommend! Shout out to John as well! Gus helped me find the car that I needed for my family. Highly recommend! Shout out to John as well! More
by Emmanuel
August 29, 2022
Gus was a great help to us when we traded in our old VW and selected a pre-owned vehicle. Very patient as we drove many cars, several times each, and he worked to help us get a great value on our trade in. and selected a pre-owned vehicle. Very patient as we drove many cars, several times each, and he worked to help us get a great value on our trade in. Thanks Gus! More
by BMac
August 29, 2022
would not recommend this VW dealership. After purchasing, one vehicle a few days ago, I was left with a fairly good experience which lead me to go back and refer a family member to purchase After purchasing, one vehicle a few days ago, I was left with a fairly good experience which lead me to go back and refer a family member to purchase their future car there as well. I regret doing that very much. After viewing a few cars, nothing really caught our eye as we had our mind set on an EV vehicle. I told the sales rep Anika if you get any in stock, I will buy it. Shortly after leaving the dealership, the sales rep called me back and said we got one cancellation for EV car is available WITHOUT ANY MARKUP. I was on my way to an important client meeting that I ended up cancelling to come back to the dealership. Upon arriving back to the dealership, I was greeted by the sales manager. The manager Jeff Ross told me that the vehicle I came back for is available but for a $5000 markup after the sales rep specifically told me that there would be no markup. He proceeded with also telling me that if I didn’t want to buy it now with the mark, that he had someone ready to purchase it for the markup price now as well. This way of handling business left me with a very bitter taste in my mouth and the way the sales manager Jeff engaged with me as if I was a child was incredibly unprofessional.He also treated Anika very poorly as well,When you propose something, keep your word otherwise trust will be lost. I have lost all trust in this sales manager and his team. Please be very careful in dealing with this dealership. More
by Numi.hashim
Employees Worked With
August 28, 2022
Had an appointment to have running boards installed. . It seems there were missing parts in the box, so had to come back a week later. This was handled very well by Kevin and his crew. . It seems there were missing parts in the box, so had to come back a week later. This was handled very well by Kevin and his crew. More
by Hascall
Employees Worked With
August 27, 2022
Sean provided excellent customer service and support while my car was in the shop. I was very satisfied with the overall experience. while my car was in the shop. I was very satisfied with the overall experience. More
by SOPHIAB1
Employees Worked With
August 27, 2022
Very happy with Sean’s customer service and his support while my car was in the shop. Excellent experience. while my car was in the shop. Excellent experience. More
by SOPHIAB1
Employees Worked With
