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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,273 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,273 reviews

June 23, 2021

Were helped quickly by the sales rep. We knew the car we were interested in, negotiated a price, purchased it and were out of there in 1.5 hours. Kind of unheard of. More

by MAZADI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cord
Jun 25, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Sounds like Jim got you in and out in no time. We are happy to hear you had a positive experience, thank you!

June 22, 2021

Sean has been great for keeping my 2004 R32 running. It always feels good picking my car up. Feels “new” for a 17 year old car! Thank you Sean and the mechanics who make the magic happen! More

by TURTLE808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 25, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! Way to keep it in good shape! We appreciate the great feedback for Sean and the team and look forward to keeping it running for many more years. Thank you!

June 22, 2021

John Benitez sold me my Atlas. He was very professional and patient! Had an awesome experience at this dealership. More

by Cynthia M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience with John. Enjoy your Atlas!

June 21, 2021

Super friendly, knowledgeable and not pushy. More than willing to answer all my questions and expedited things quickly. Did what needed to get done to get me into my new car. Thumbs up!!! More

by YS Kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Excellent! We are glad to hear your car buying experience was smooth and stress-free. Thank you for the positive feedback!

June 20, 2021

Great, quick, easy transaction with the folks at Dirito Brothers VW. They took my lease trade in early and made everything super smooth to transition into our new ID.4. More

by DOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Congrats on the new ID.4! We're so happy to know that you had a good experience with your trade. Thank you!

June 19, 2021

I got there first thing in the morning and was out in 2.5 hours. That means everything to me. I waited around for the car by choice. It would have been nice if there was AC in the showroom waiting area b More

by xpdwheel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback, we are happy to hear Kevin took good care of you and agree, it was hot. We are always looking for ways to improve our customer's experience, so thank you for letting us know.

June 17, 2021

wonderful service and very friendly staff. I inquired about an Atlas and got an appointment the next day. When I arrived the car and key were waiting for me to test drive. The entire process was seamless More

by JAIMI0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : finance was great as well
Jun 18, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Wonderful! Thank you for letting us know that our customer service game was top notch. We hope you enjoyed the Atlas!

June 17, 2021

Easiest dealership I’ve ever been to, from finding the right car, to describing the best way to pay for it, and the under an hour it took in the dealership to sign all the papers. Extremely satisfied with More

by AlexKefer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Alex, Nice shot! Congrats on your new VW. We are happy to hear that your found the experience so smooth and easy. Thanks for the great feedback!

June 17, 2021

Excellent customer service, extremely friendly, dependable, and trustworthy. I’ve bought my last 4 cars from the Dirito family. They treat their customers like family, and I’ve never felt like I wa More

by tuckerstone9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cord
Jun 18, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Wow, 5 stars for the whole team, thank you! We truly appreciate your continued business and support. Our goal is your satisfaction and it sounds like we are doing alright. We look forward to serving you again in the future, thank you!

June 16, 2021

Tim Luong has great customer service! He was very quick to communicate texts back and forth. He kept me informed during the service and was quick to eradicate any issues. More

by stevlisa
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Jun 18, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience with Tim. Thanks for the positive feedback!

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