
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,816 reviews
I have no complaints with the service, always very timely and very helpful, and thoroughly explains everything and very helpful, and thoroughly explains everything More
Friendliness is ok. Got everything done in a timely manner. I had a coupon but of course it did not apply to my vehicle. I always get recommendations for extra servici Got everything done in a timely manner. I had a coupon but of course it did not apply to my vehicle. I always get recommendations for extra servicing. This time for $2000, minimum. I took it elsewhere and paid $700 More
Frustrating that estimate on website (approx $300) was not at all what service really cost. Service advisor gave 3 options with low end of 50k services just under 500 and higher end more than 600. Told se not at all what service really cost. Service advisor gave 3 options with low end of 50k services just under 500 and higher end more than 600. Told service adviser of website discrepancy and he did take 15% off. However, still closer to $500 than $300. However, done in timely manner, comfortable waiting room. Would call to discuss cost next time instead of relying on web page for accuracy. More
The staff were cooperative and professional and explained all the process for the Service expected all the process for the Service expected More
Same experience as always here. They take care of business efficiently and graciously. When I need to visit a VW dealer, I drive past two others (not criticizing them, by the way) They take care of business efficiently and graciously. When I need to visit a VW dealer, I drive past two others (not criticizing them, by the way) driving from home to Dirito. They have always been very helpful to me and I didn’t even buy my car from them! Next time I hope to. More
Great service, easy to make appointments and very knowledgeable staff. Car returned on time always. The only caveat is value for money on services as it's expensive. knowledgeable staff. Car returned on time always. The only caveat is value for money on services as it's expensive. More
Francisco on Saturday kept me apprised of my service timing and the one extra approved brakes work was also completed by closing. The waiting room is clean and well stocked and air conditioned. timing and the one extra approved brakes work was also completed by closing. The waiting room is clean and well stocked and air conditioned. More
Clean, well staffed, my advisor is very knowledgeable and helpful. Nice waiting area. Service completed timely. helpful. Nice waiting area. Service completed timely. More