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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,825 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,825 reviews

March 11, 2023

Apart from performing a great service, I also received my car back sooner, something the likes of 3 hours. That was a pleasant surprise. More

by PJHSCHNEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are glad you enjoyed a great experience working with our Service Team at Dirito Brothers Walnut Creek Volkswagen. Thank you for your positive review and trusting us with your vehicle. We are here if you need any further assistance.

March 10, 2023

Dirito Brothers is an awesome dealership. I bought my 2018 Tiguan there and have it serviced every since. Excellent sales experience, financed and service, all excellent. More

by kennethcdenham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the fantastic star review. Here at Dirito Brothers Walnut Creek Volkswagen, we strive for a high level of customer satisfaction in all aspects of our business. We are pleased you have experienced excellent care in all our departments. Please don't hesitate to reach out if there's anything more, we can do.

March 09, 2023

Service Advisor was great! Friendly and professional and he over delivered on the readiness of my vehicle. Great service department More

by DEEANNRIVAS
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Can’t recall name - Saturday Guy
Mar 10, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thank you so much for this five-star review of our Service Department. We are pleased to know that your vehicle was returned to you on time and that you enjoyed working with our Service Team. We look forward to meeting your future automotive needs here at Dirito Brothers Walnut Creek Volkswagen.

March 09, 2023

Timeliness and efficiency are the order of the day, as well as great customer service. More

by JW3696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to write this awesome five-star review. We are glad to see that you received a timely service experience with our Service Team. We hope to see you again here at Dirito Brothers Walnut Creek Volkswagen.

March 09, 2023

Excellent in every way -- fast, efficient, friendly, responsive. I waited for the car in the comfy waiting room with their good COFFEE and service was done faster than I expected. A class operation and More

by Hypatia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Mar 11, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to write about your five-star experience with our Service Team. It's rewarding to learn that our team took excellent care of you and your vehicle in a timely fashion. We appreciate you choosing Dirito Brothers Walnut Creek Volkswagen.

March 07, 2023

Gus did a great job would recommend him highly as a car salesman thank you More

by Kfm318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the great rating and review. We are happy to see our Sales Team at Dirito Brothers Walnut Creek Volkswagen was very helpful and professional. We thank you for your business.

March 05, 2023

Francisco assisted me very professionally with my service appointment. He answered my questions in an articulate manner. I appreciated the fact that I was well-informed and knew what to expect. More

by LESLIE22
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Francisco.
Mar 06, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Leslie, we are happy to see our Service Team provided you with an informative, professional experience at Dirito Brothers Walnut Creek Volkswagen. Thank you for taking the time to leave your kind review, please let us know if you need anything else.

March 04, 2023

Kevin is the best. Your company could not have a finer representive working for you. More

by serclan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are pleased to learn you are satisfied with our employee's assistance at Dirito Brothers Walnut Creek Volkswagen. It is great to know our team is appreciated, we thank you for your great review. Please let us know if we can do anything else for you.

March 03, 2023

Friendly staff & quick turn around. The waiting area is very comfortable and they have coffee! More

by CANELA71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to praise our friendly staff, quick care, comfortable waiting area, and complimetary coffee! Dirito Brothers Walnut Creek Volkswagen is always here to assist you again.

March 02, 2023

Really good service. They gave us a ride downtown and back which was really nice More

by SAMUELSANTOS_10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Mar 02, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are glad you enjoyed a great experience working with our Service Team at Dirito Brothers Walnut Creek Volkswagen. Thank you for your positive review and trusting us with all of your automotive needs. We are here if you need any further assistance.

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