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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,631 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,631 reviews
October 27, 2024
Sean and the rest of the team was excellent! Helped me resolved the issue perfectly. Helped me resolved the issue perfectly. More
by mike.space.312
Verified CustomerEmployees Worked With
October 26, 2024
on time, communicated well, explained process , pleasant staff, solved the problem, almost enjoyed the whole thing staff, solved the problem, almost enjoyed the whole thing More
by S.HOOPES
Employees Worked With
October 25, 2024
I was very disappointed with the lack of respect and customer service that I received from Sean. I was getting a recall performed on my vehicle. I arrived and checked in at approximately 8:45am. I was t customer service that I received from Sean. I was getting a recall performed on my vehicle. I arrived and checked in at approximately 8:45am. I was told that my car would be ready by 5pm. When I returned back to the service department, Sean told me that my car is ready to go, and he will come back and get me in 5 minutes to close me out. After waiting for Sean for at least an hour, I went to look for him. I asked another employee has he seen Sean, and he said Sean had left for the rest of the day about an hour ago. That employee was very apologetic and surprised that I was left unattended. I am extremely disappointed with the service Dirito Brothers. More
by WILLPITCHERREALESTATE
Employees Worked With
October 24, 2024
Sean was very helpful and pleasant to work with. The car problem was fixed in a timely matter. The car problem was fixed in a timely matter. More
by MYHOOD
Employees Worked With
October 23, 2024
Sean (service advisor) is the key reason I continue to bring my car to Volkswagen Walnut Creek. He is soft-spoken, listens attentively, and always offers thoughtful and reliable advice. His professionalis bring my car to Volkswagen Walnut Creek. He is soft-spoken, listens attentively, and always offers thoughtful and reliable advice. His professionalism and commitment to exceptional service consistently exceed my expectations, making each visit smooth and stress-free. I highly recommend Sean for his outstanding service! More
by MICKY2
Employees Worked With
October 23, 2024
Everyone was very helpful! Took their time with us, and answered any questions we had. Took their time with us, and answered any questions we had. More
by BGRAHAM2005
Employees Worked With
October 22, 2024
Wonderful, no pressure dealership. Took time to explain options on vehicles and give honest option on value of features. Process was smooth. Took time to explain options on vehicles and give honest option on value of features. Process was smooth. More
by Gemma J.
October 21, 2024
Quick and easy service. Got my car back to me the same day for my 10,000 mile service. Got my car back to me the same day for my 10,000 mile service. More
by STEVEN KLAMM
Employees Worked With
October 21, 2024
Transportation to and from the dealership is greatly appreciated. The facility is clean. All services are explained clearly. appreciated. The facility is clean. All services are explained clearly. More
by echan6
Employees Worked With
October 20, 2024
The dealership is conveniently located near Enterprise car rental and the dealership offers me a ride to Enterprise. I like the quality of the repair work even though it costs more than an independent re car rental and the dealership offers me a ride to Enterprise. I like the quality of the repair work even though it costs more than an independent repair shop. More
by jerry.horn
Employees Worked With
