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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,825 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,825 reviews

March 23, 2023

Always beyond helpful and kind, the dealership (and Sean specifically) bends over backwards to provide great service each time I visit. Always feel like they’re straight with me and the Lyft rides back and More

by BLUTZ990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. We're happy our Sales Department could be of assistance at Dirito Brothers Walnut Creek Volkswagen. Please do not hesitate to contact us if you need any further assistance.

March 23, 2023

Sean made everything easy. If something wasn’t fixed he took the time out of his day to make sure it worked properly. More

by J.AUGUSTUS.HIGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the amazing 5-star review. It is a pleasure to learn that you had an above-and-beyond experience with us on your recent visit. Please don't hesitate to reach out if there's anything more we can do for you here at Dirito Brothers Walnut Creek Volkswagen.

March 22, 2023

My wife and I always enjoy shopping for a car at Dirito Brothers! No pressure sales with our complete satisfactory in mind. Jeff and Gus are the best! More

by JFBOTTARO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your 5-star rating and review. It was our Sales Teams pleasure to do business with you here at Dirito Brothers Walnut Creek Volkswagen. Have a wonderful day.

March 21, 2023

Ron was amazing. He was so helpful with our purchase. Totally recommend Dirito Bros. Ask for Ron! More

by VANESSAMM2017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are glad you enjoyed a helpful and great customer service working with our Sales Team at Dirito Brothers Walnut Creek Volkswagen. Thank you for your amazing review, recommendation, and for trusting us with your purchasing needs. We are here if you need any further assistance.

March 20, 2023

Good experience other than the cost. Also, wished they hadn't changed my seat and steering wheel settings. More

by CBCCONLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your review with us at Dirito Brothers Walnut Creek Volkswagen. If there is anything else you need or would like to discuss regarding your visit, please feel free to reach out to us.

March 19, 2023

Nanika was absolutely amazing. She rolled with everything like a wizard. I was impressed and would highly recommend her. More

by ANASOPHIACUTS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are happy to learn you had an amazing encounter with our team at Dirito Brothers Walnut Creek Volkswagen. We cannot thank you enough for your kind review and recommendation, and it would be our pleasure to assist you with any future automotive needs.

March 19, 2023

Efficient customer service Good communication that is clear and direct Kevin was a very good service tep More

by SSAGHERIAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, it is wonderful to learn you received efficient, communicative service at Dirito Brothers Walnut Creek Volkswagen. We are glad you had a pleasant visit and thank you for your great review. It would be our pleasure to assist you with any future needs, have a great day.

March 19, 2023

The team was very professional and helpful. The overall experience was positive. The time estimated for the service was accurate and the Lyft service from and to the dealership is very convenie More

by AMITKL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the awesome 5-star review. It is a pleasure to learn that you had a professional and helpful experience with our Service Team on your recent visit. Please reach out to us at Dirito Brothers Walnut Creek Volkswagen if you need any further automotive assistance.

March 19, 2023

Always a good service experience at Dirito Brothers! Responsive, thorough and pretty prompt in terms of when service is complete. Thank you Kevin Hubert! More

by gtty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the great rating and review. We are happy to see our Sales Team at Dirito Brothers Walnut Creek Volkswagen was very prompt and professional. We thank you for your business.

March 19, 2023

Very responsive and highly professional. Kevin kept me informed about the work being done on my car and offered options. More

by JENNYJOHNL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Mar 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for servicing your vehicle here at Dirito Brothers Walnut Creek Volkswagen. We are glad our Service Team was responsive, professional, and informative during your visit, Jenny. Take care!

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