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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,631 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,631 reviews

October 30, 2024

I recently purchased a vehicle from Augusto "Gus The Bus" Davila, "Dirito Brothers Walnut Creek Volkswagen", and I couldn’t be happier with my experience. I initially contacted the dealer by email, and my sa More

by HYUKPARK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear you had such a smooth experience with our team at Dirito Brothers Walnut Creek Volkswagen. It's great that everything, from your initial email contact to the follow-up after your purchase, met your expectations. We appreciate the recommendation and are happy you're satisfied with your new vehicle.

October 30, 2024

Got me in and out fast and addressed all my issues effectively. It was warranty work More

by Bicyclemech1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for choosing Dirito Brothers Walnut Creek Volkswagen for your warranty service. We're glad our team could help you quickly. Take care!

October 30, 2024

Awesome Effective Organized when I got there Proficient with the timing Love how technology driven you are Kevin was awesome More

by KELCOLE48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great hearing our team at Dirito Brothers Walnut Creek Volkswagen made such a positive impression. We appreciate your feedback on the technology and efficiency you experienced. Thanks for sharing your thoughts!

October 30, 2024

Excellent customer service. Easy to work with and punctual. This was the first time I serviced my car. More

by bsahar8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback. We’re pleased to provide quality service at Dirito Brothers Walnut Creek Volkswagen.

October 29, 2024

Alex was awesome. Knowledgeable, efficient and on top of the process. Would recommend him to others. More

by Tom Donovan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Keegan
Oct 30, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Sounds like our team did a great job. Thanks for recommending Dirito Brothers Walnut Creek Volkswagen. Safe driving!

October 28, 2024

The service advisor was very helpful and all of the other people took very care of of .e Thankyou very much Russ More

by RABFALTER46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad you received helpful service, Russ. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

October 28, 2024

Consistently great service. They waived the normal $50 cost to inspect the brakes on my ID.4 which had been squeaking. More

by Dave R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your review. Dirito Brothers Walnut Creek Volkswagen values providing consistent service, and we're pleased to have met your expectations with the brake inspection on your ID.4. Wishing you smooth rides ahead.

October 28, 2024

Sean was amazing and very helpful. He took the time to explain everything to me and did an amazing job keeping me up to date with the progress of the car More

by GURKAN SUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen. We’re happy to hear our team was able to assist you.

October 27, 2024

Great service from the young man that greeting me at the service drive as well as from Kevin and the technician. More

by ADREESSHARZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Porter and Technician
Oct 30, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear you had a positive experience with our team at Dirito Brothers Walnut Creek Volkswagen. Thank you for your feedback.

October 27, 2024

Great handling and customer service as i have some to expect from Dirito Brothers. Our recall was taken care of and we got the car back the same day. More

by LILJENSTEN
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We value your continued trust in Dirito Brothers Walnut Creek Volkswagen. It's great to know that you appreciated both the handling of your recall and our customer service.

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