Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Dick’s CJDR of Wilsonville - Service Center

Wilsonville, OR

4.4
1,520 Reviews
Call Service Center (503) 506-2034

1,520 Reviews of Dick’s CJDR of Wilsonville - Service Center

Sort by
April 04, 2025

Car was in service for 5 months. Service from agents prior to Bria was poor. Delays by Stellantis in getting necessary parts were inexcusable. Bria did great. Use of fleet car during More

by LO dad
Recommend Dealer
Yes
Employees Worked With
Bria
Report | Print
April 03, 2025

I was totally Satisfied with how I was treated and of what the Jeep needed to repair it and how well I was informed More

by drood0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're thrilled to hear that you were totally satisfied with your experience and how we informed you about your Jeep's repair needs. At Dick's Chrysler Jeep Dodge of Wilsonville, we strive to provide excellent service, and it’s great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 30, 2025

The service provided was great. Kylie did a great job of scheduling and overseeing the repairs. Tyler performed the repairs and the quality of the repairs were exceptional. I highly More

by kevin_king1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your fantastic review! We truly appreciate your kind words about Kylie and Tyler's exceptional service at Dick's Chrysler Jeep Dodge of Wilsonville. We're thrilled to hear that you were satisfied with the scheduling and quality of the repairs. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 29, 2025

is not pending completion of the service They left the coolant cap open no muy car More

by cristobaldelahoz1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelsea Crownover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback. I understand your concerns about the coolant cap issue with your vehicle. At Dick's Chrysler Jeep Dodge of Wilsonville, we take such matters seriously. We will reach out to you soon to address this situation and find a resolution. Your experience is important to us, and we appreciate your patience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 27, 2025

Very pleased with my service work. Kassidy and Krysta were great and kept me in the loop. More

by dross4045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Donado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krysta Lemley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're thrilled to hear that you were pleased with your service at Dick's Chrysler Jeep Dodge of Wilsonville. It's great to know that Kassidy and Krysta provided excellent communication throughout your experience. We look forward to seeing you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 25, 2025

Great place. Friendly people. Highly recommend. They have earned my business for life. Made an oil change easy and smooth on a Saturday. More

by BMILLER33
Recommend Dealer
Yes
Employees Worked With
Felicia Langford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felicia Langford
Report | Print
Mar 25, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for the wonderful feedback! We're thrilled to hear you had a great experience at Dick's Chrysler Jeep Dodge of Wilsonville. It's fantastic that our team made your oil change easy and smooth. We appreciate your recommendation and look forward to serving you for many more visits in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 25, 2025

Good dealership good service good customer service good location no problems very helpful group of people More

by nomadcommunications71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Donado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words! We appreciate your positive feedback about Dick's Chrysler Jeep Dodge of Wilsonville and are thrilled to hear that you had a great experience with our team. We’re always here to provide helpful service. We look forward to seeing you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 24, 2025

Eric was extremely helpful, polite and friendly. I have been avoiding servicing my car at the dealership because of less than great experiences in the past. Eric Austin made me want to be a customer More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback! We're glad to hear that Eric made your experience at Dick's Chrysler Jeep Dodge of Wilsonville a positive one. It's great to know he helped change your perception of servicing at our dealership. We appreciate your willingness to return and look forward to serving you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 23, 2025

Breanna is a great service representative. I called to make an appointment got in almost the next day. Lights were flashing when the switch wasn't on. They found a faulty switch. Brian is very More

by rangerhawk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Heddings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience at Dick's Chrysler Jeep Dodge of Wilsonville. It's great to know that our team, including Breanna and Brian, provided you with prompt and professional service. We're glad we could resolve the issue with your faulty switch quickly. We look forward to seeing you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 22, 2025

Staff was friendly and communicated well. They had the software recall program crash while I was waiting. Provided me with a free rental for hassle. Good experience overall. More

by MSIGARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
1
2
...
152