Dick’s CJDR of Wilsonville - Service Center
Wilsonville, OR
1,441 Reviews of Dick’s CJDR of Wilsonville - Service Center
We are not gonna there. Dealerships unfortunately are a necessary evil. Have a nice day. Dealerships unfortunately are a necessary evil. Have a nice day. More
First time getting service here. Very fast service an answered all of my needs I will be getting my service done here from now on. Thank you!. Very fast service an answered all of my needs I will be getting my service done here from now on. Thank you!. More
Clear communication, nice service, fair price, I would like to recommend to my friends when they have needs. like to recommend to my friends when they have needs. More
The staff is friendly, helpful and they keep you updated regarding the work being done. regarding the work being done. More
I had to come in twice to get my issue resolved. They was a lack on communication and organization. When I came in, I originally spoke with Tyler George he had zero clue why I was there and told me They was a lack on communication and organization. When I came in, I originally spoke with Tyler George he had zero clue why I was there and told me I couldn’t get helped when I had a text conversation with the store to come in and get a new key. He they told me to wait for the service manager who was clearly busy helping another customer (understandable) but did nothing to reassure me that my issue would get resolved. I was frustrated because my key was broken by the service team and I had to cancel my plans twice to get it fixed. More
It’s been a very frustrating experience with issues still ! I feel taken advantage of with a total lack of care and accountability! ! I feel taken advantage of with a total lack of care and accountability! More
Kylie was very personable and helpful during my recent appointment to your business. Thanks Sue appointment to your business. Thanks Sue More
Misrepresentation of service quoted. Was quoted one price when scheduled service....at time of payment there was an 83% increase in the price with a false explanation as to why. Was quoted one price when scheduled service....at time of payment there was an 83% increase in the price with a false explanation as to why. More
Kylie received me at my appointment Time and got my car in right away. Keep me informed and suggested additional work I could schedule later but decided to have it done that day. Kylie is pleasant and pr in right away. Keep me informed and suggested additional work I could schedule later but decided to have it done that day. Kylie is pleasant and professional. Glad she is my advisor More
Eric takes the time to research problem and warranty. Offers suggestions and follows up with scheduling as need for service repair or maintenance. I have observed his interactions with other employees, h Offers suggestions and follows up with scheduling as need for service repair or maintenance. I have observed his interactions with other employees, he is pleasant and appears to be respected and well liked. I usually seek him out for assistance because he is consistently good, remembers me and appears to be an advocate for me regarding the vehicles issues More