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Dick’s CJDR of Wilsonville - Service Center
Wilsonville, OR
1,459 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,459 Reviews of Dick’s CJDR of Wilsonville - Service Center
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December 17, 2024
I drove to Wilsonville in my Ford Raptor and the tire light came on so I pulled in the xxxxx Wilsonville Ram Dealer and asked them to help because my tire was going flat fast. They found a scew in my tir light came on so I pulled in the xxxxx Wilsonville Ram Dealer and asked them to help because my tire was going flat fast. They found a scew in my tire and repaired it for me. I got a bill for $80 for the repair which I was about to pay but Ryan Rummerfield the General Manager happend to be standing there and stating that they would not charge me for the repair! I was very grateful for that and very surprised since I was driving a Ford... needless to say, I now own a TRX. Thanks Ryan and team at xxxxx! More
by DavidMonty
Employees Worked With
December 14, 2024
The service writer tried to this best with the after market insurance work was great market insurance work was great More
by na13
Verified CustomerEmployees Worked With
December 14, 2024
The communication from Kassity was not good on the first day I call her to find out about my truck then she texted me back on the next day I called around 4:00 she texted back on Thursday and Friday I decid day I call her to find out about my truck then she texted me back on the next day I called around 4:00 she texted back on Thursday and Friday I decided not to call her to see if she would call me and she did not so then on Monday I call in around noon and she texted back a question about whether I wanted some stuff done and I declined because you were going to charge me 271 for a light bulb and 661 for a battery I picked up the truck on Tuesday and paid for the work and the lady that helped me had to jumpstart my truck and she that I declined a new battery and I told her that they wanted to charge me over 600 hundred dollars and she said I do not blame you I like the place but communication was bad prices were crazy More
by petejmartini
Employees Worked With
December 12, 2024
Love the indoor show room. The choice of used cars is excellent, no turds or lemons. Their new car selections are on point. I’ve bought both. The choice of used cars is excellent, no turds or lemons. Their new car selections are on point. I’ve bought both. More
by briancase72
December 09, 2024
Dealer recommended services that were not suggested in the maintenance manual. This is extremely misleading and unethical and I will not be back. the maintenance manual. This is extremely misleading and unethical and I will not be back. More
by howiefamily
Employees Worked With
December 09, 2024
I am excited I was able to get my passenger headlight fixed I was advised it may take a few hours because I didn't have an appointment. They quickly got me in and out . Thank you Bria, Kylie and Felicia fixed I was advised it may take a few hours because I didn't have an appointment. They quickly got me in and out . Thank you Bria, Kylie and Felicia for all your help and kindness. Thanks for taking my concern about getting a ticket seriously. Thanks Bria for making sure the part was ordered and provided great direction on what I needed to do. Thanks for all you do. HAPPY HOLIDAYS More
by Chudgson76
December 07, 2024
Estuvo bien en lo general solo siento que no tuvo mucha empatía con la situación la persona que trate . empatía con la situación la persona que trate . More
by Elrusodeoaxaca
Employees Worked With
December 07, 2024
I was greeted and promptly introduced to my new Service writer. who addressed my concerns , and question I had about my chicle, yet discovered something’s I wasn’t aware my vehicle could do. Grateful, for writer. who addressed my concerns , and question I had about my chicle, yet discovered something’s I wasn’t aware my vehicle could do. Grateful, for her , time and efforts to address my concerns.. More
by ajblack63
Employees Worked With
Brianna Heddings 8319
December 04, 2024
Good dealership with a strong commitment to customer service. They have serviced our Trail hawk since 2017. service. They have serviced our Trail hawk since 2017. More
by WE
Employees Worked With
