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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,044 Reviews
The Dicks CJDR Wilsonville team would like to extend an invitation to come in out of the rain and explore our INDOOR climate controlled showroom! With over 170,000 square feet, we are proud to be the largest indoor automotive dealership in the Pacific Northwest. No matter what Mother Nature brings, it's always warm and bright at Wilsonville Jeep Ram… You're going to love it here! Our indoor showroom not only offers a large inventory of the latest Chrysler Jeep Dodge and Ram vehicles available, but we also carry a wide selection of high-quality and low-mileage used vehicles for you to choose from too!
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25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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Showing 2,044 reviews

February 16, 2025

David was amazing and friendly and so was the GSM Chris Red. Great experience overall! More

by Jenskak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Red
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bunea
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Found salesman to be rushed, pushy, and unenjoyable to work with — all others were professional and a pleasure More

by qsink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tarek Eldeeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Castro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Damond Braker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Bodine
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

I have not always been happy with Wilsonville Jeep. They have had a lot of employee changes. Recently I got the pleasure to work with Brianna. I told Brianna about my past experience with Wilsonville J More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Heddings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback, Sheila! We appreciate you taking the time to share your experience with us at Dick's Chrysler Jeep Dodge of Wilsonville. We're thrilled to hear that Brianna was able to help restore your faith in our dealership. Customer satisfaction is our priority, and we love that you gave us another chance. We look forward to seeing you again, and please don’t hesitate to reach out if you need anything in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 13, 2025

The service was great. Brianna did a good job communicating, was friendly, and easy to work with. The waiting area was as nice as I’ve ever seen. The only issues were I did More

by karl13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Heddings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback, Karl. I'm glad to hear that you had a positive experience with our service team at Dick's Chrysler Jeep Dodge of Wilsonville, and I appreciate your kind words about Brianna and our waiting area. I understand your concerns regarding the condition report and the cost of service. We value your input, and I encourage you to reach out to us directly so we can address your concerns further. Thank you for choosing us, and we hope to see you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 13, 2025

Will not come back! !! Did absolutely nothing to help me but charge me over $200 for nothing. Absolutely horrible customerservice👎🏻👎🏻 More

by kimberliwhitlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kylie Lima
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us, Kimberli. We appreciate your feedback and would like to understand more about your situation to address your concerns. Please reach out to us directly at Dick's Chrysler Jeep Dodge of Wilsonville so we can discuss this further. Your satisfaction is important to us. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 10, 2025

Sales team was good but the service team is shady and do not care about customers. Do not take your vehicle to get serviced at Dick’s wilsonville More

by Shayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kylie Lima
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsea Crownover
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your concerns, Shayne. We appreciate your feedback regarding your experience with our service team at Dick's Chrysler Jeep Dodge of Wilsonville. Your observations are valuable to us, and we want to understand more about your situation. Please feel free to reach out to me directly so I can address your concerns and work towards a resolution. We are committed to providing quality service and appreciate the opportunity to improve. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 09, 2025

Kylie was helpful and professional. Service department was not clear about fee schedule, amount of time they expected the vehicle, and then recommended a "critical" 4x4 service on my tw More

by jensen08
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. I appreciate your feedback about the service department's communication and the recommendation for your two-wheel drive vehicle. It's important for us to provide clear information regarding fees and services, and we understand how transparency is vital in these situations. I encourage you to reach out to me directly at Dick's Chrysler Jeep Dodge of Wilsonville to discuss your concerns further. Your insights will help us improve our services moving forward. Thank you for your time, and I hope to have the opportunity to serve you better in the future. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 07, 2025

Fast intake, completed on time. Clean I will return for more maintenance and repair work More

by ptdj
Recommend Dealer
Yes
Employees Worked With
Felicia Langford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felicia Langford
Feb 07, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're thrilled to hear that you had a fast and efficient experience at Dick's Chrysler Jeep Dodge of Wilsonville. Your satisfaction is our top priority, and we look forward to assisting you again for your maintenance and repair needs. Safe travels, and see you next time! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 05, 2025

The point person was very kind and very helpful all week. My frustration was around how long it took to get fixed. my only feedback would be around that piece of being upfront with a good estimation on how l More

by scottyg0607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback. I appreciate you taking the time to share your experience at Dick's Chrysler Jeep Dodge of Wilsonville. I understand your frustration regarding the time it took to complete the repairs and the importance of clear communication on timelines, especially when it involves rental car arrangements. We will take your feedback into account as we strive to improve our service. Please feel free to reach out to me directly if you have further concerns. Thank you for choosing us! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 04, 2025

Tyler was very quick to respond, polite, and helpful. Tyler is just the type of person that you want to do business with. More

by lanpheal
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We truly appreciate your kind words about Tyler and are thrilled to hear that he provided you with excellent service. At Dick's Chrysler Jeep Dodge of Wilsonville, we strive to create a positive experience for all our customers. We look forward to seeing you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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