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Diamond Mazda

Lancaster, CA

4.7
145 Reviews

1015 Auto Mall Dr

Lancaster, CA

93534

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145 Reviews of Diamond Mazda

December 16, 2023

Wonderful service, front staff was amazing and friendly. Having a video sent to your phone to see the inspection is very smart. Loved the service. Thank you More

by nmartinez2584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerri
Dec 19, 2023 -

Diamond Mazda responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Dustin L. - GM dlawler@daliaauto.com (661) 949-3586

December 16, 2023

Kerry was super accommodating in getting an appointment for me. She embodies customer service, it’s a real treat to have someone with those values. It’s not common in our world today, will keep me as a cus More

by BOB@EMSERVICES.US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Lozano
Dec 19, 2023 -

Diamond Mazda responded

Bob, I sincerely appreciate your feedback. Each employee is a valued member of the Diamond Mazda team and we all strive to provide excellent customer service! I look forward to seeing you again in the future. Thanks again! Sincerely, Dustin L. - GM dlawler@daliaauto.com (661) 949-3586

December 09, 2023

Cordial, informed, punctual and good quality. I was throughly pleased with the service of this visit. More

by GOINSM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Spencer; service adviser
Dec 12, 2023 -

Diamond Mazda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Dustin L. - GM dlawler@daliaauto.com (661) 949-3586

December 08, 2023

Reliable,competent, thorough and is able to service your vehicle in a timely manner. Thank you Diamond More

by LLKIRNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Hile
Dec 11, 2023 -

Diamond Mazda responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Dustin L. - GM dlawler@daliaauto.com (661) 949-3586

December 06, 2023

Keri is the most knowledgeable, courteous, and competent service advisor I have ever worked with. I trust her and her team to provide the services my car needs. She always keeps me informed of the progress More

by VANHORNWR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the service advisors Keri, Danielle(I think that was her name)
Dec 07, 2023 -

Diamond Mazda responded

Thank you for the awesome feedback! You're right, Keri is an excellent service adviser and I appreciate all she does for us! I'm very happy to hear that she was there to provide you with great service. Sincerely, Dustin L. - GM dlawler@daliaauto.com (661) 949-3586

December 03, 2023

It is always a pleasure to call and go into the Mazda Service as they are all very friendly and helpful. More

by 4RITAROMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 05, 2023 -

Diamond Mazda responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Diamond Mazda! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Dustin L. - GM dlawler@daliaauto.com (661) 949-3586

December 01, 2023

Excellent service fast, knowledgeable, honest and caring. Also very clean and welcoming, not pushy or rude More

by JWOODS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri and Serena
Dec 05, 2023 -

Diamond Mazda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Dustin L. - GM dlawler@daliaauto.com (661) 949-3586

November 25, 2023

Great service, friendly associates, on time, great dealership. I’ve been using Diamond Mazda for a few years now and will continue to bring my business here. More

by ERENROSENFELD
Recommend Dealer
Yes
Employees Worked With
Kerri and service dept associated
Nov 28, 2023 -

Diamond Mazda responded

Hi, and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Dustin L. - GM dlawler@daliaauto.com (661) 949-3586

November 23, 2023

Evelyn was wonderful. She was very attentive and caring to my needs. She was very friendly. I felt very comfortable with the whole experience. More

by NUMBER1CYN
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley, Dave, Marco Lozano, Evelyn Curiel, Isaiah Soto
Nov 28, 2023 -

Diamond Mazda responded

Thank you for writing this amazing review for our team! At Diamond Mazda, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Dustin L. - GM dlawler@daliaauto.com (661) 949-3586

November 16, 2023

I like the people who work at the counter I think they are very helpful and really care about customer service. More

by LORRAINE.ALONGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Hile
Nov 20, 2023 -

Diamond Mazda responded

Thank you so much for giving us the opportunity to earn your business, Lorraine. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Sincerely, Dustin L. - GM dlawler@daliaauto.com (661) 949-3586